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“Good stay but....”

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Hilton Garden Inn Starkville
Ranked #2 of 13 Hotels in Starkville
Certificate of Excellence
Mississippi
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good stay but....”
Reviewed May 28, 2013

Whatever they used to cleaned the floor made the room smell wierd and made the floor horribly stickey!!!! It wasn't just my room. The bride's room and the conference room where the wedding took place was stickey. Same thing in the room's bathroom. And the bed linens were obviously NOT washed. There were stains all over the blanket. This is a hotel that clearly only washes the sheets. I don't like this kind of hotel, especially for THAT price. Other than stickiness and stains, the stay was just fine. No other complaints.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank tiffany2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John J, General Manager at Hilton Garden Inn Starkville, responded to this review, June 5, 2013
Thank you for your recent stay at the Hilton Garden Inn of Starkville. I apologize for the experiences that occurred. We strive to keep all the rooms clean and fresh. Our goal is your comfort and satisfaction. When you are in the area next please let me know I would love the chance to take care of dinner and show you we can meet your expectations.
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411 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 13, 2013

This hotel was very clean, well decorated and the front desk staff and breakfast staff were exceptionally friendly, helpful, polite with great smiles, offering advice on the area. This was not the normal college town hotel that offers the minimum service and accomodations. We did have one issue with the cooling system in our room seemed not up to par but it was not terribly hot at this time so we did not report it but maybe should have to allowed them the opportunity to fix it. We plan on visiting Starkville several times in the next few years since ou daughter is attending vet school there and it is a distance for us to travel and see her. We will definitely stay here again.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Debra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John J, General Manager at Hilton Garden Inn Starkville, responded to this review, May 15, 2013
Thank you for your recent stay at the Hilton Garden Inn of Starkville. Congratulations on your daughters acceptance into the Vet school. Starkville is an exciting small community and we are proud to be able to serve it with a Hilton Brand property. Our goal is your comfort and satisfaction. I have had my maintenance engineer check on the unit in the room you stayed to make sure it is working properly. We look forward to seeing you on your next trip to Starkville. Go Dawgs
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Austin, Texas
Level Contributor
50 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 27, 2013

We stayed at the Hilton Garden Inn in Starkville over Super Bulldog Weekend at Mississippi State for my son who was doing a campus visit there. We booked late so we were going to have to stay in West Point but by some luck, a room opened up here, and were happy it was this hotel being HHonors Gold VIPs. We stayed in a Junior Suite on the 5th floor for about $200 a night. We felt this rate was reasonable being a special event weekend, but any other time, I wouldn't pay more than $130ish. The room was very large, with a separate sitting room with a dividing wall separating it from the bedroom. The bedroom had 1 King Bed, and was one of the new Evolution Sleep System beds whose comfort levels are controlled by the guest. Our bathroom, however, was kind of small and I did notice a few left over hairs from the previous guest, but that was the only issue with that. The breakfast was very nice, with the servers bringing you the food from the buffet and the chefs did a good job cooking the cooked-to-order options, like Omelets, Eggs, Waffles, Pancakes, and much more. We didn't eat at the restaurant for lunch or dinner so we cannot comment on this. The pool and fitness center looked decent, however we didn't take advantage of them so we can't comment further.

The hotels location is good for MS State, but not in the center of Starkville like the Hampton Inn, but the town is pretty small so that was not a big issue. The hotel is on Highway 12, about 1/4-1/2 mile to Highway 82 and about 2-3 minutes from campus. The parking on property is plentiful and lighted.

My son is probably going to choose Mississippi State, so I will be staying many more times.

Room Tip: The Junior Suites provide great space.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AustinBeach001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John J, General Manager at Hilton Garden Inn Starkville, responded to this review, April 29, 2013
Thank you for your recent stay at the Hilton Garden Inn of Starkville. Congratulations on your son attending Mississippi State. A very good choice. I was so glad to see that your stay went well for the most part. I apologize about the hair and have talked with my Executive housekeeper about the issue. Know that we work hard to avoid that type of incident and I will stress to my housekeeping staff agian the importance of double checking all linens. Your comments help to make us the best that we can be. we look forward to seeing you on future trips to Starkville. Have a great week and Go Dawgs
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 24, 2013

We've always had great stays at the Hilton Garden Inn in MSU Bulldog Country! Never disappointed in our stay, rooms and service always in top condition. Conveniently located making quick trip to campus - you could actually walk to campus if you needed to.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank 496kathyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John J, General Manager at Hilton Garden Inn Starkville, responded to this review, April 26, 2013
Thank you for your kind words. We hope all your stays go well and look forward to seeing you on future trips to Starkville. Go Dawgs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis
Level Contributor
170 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed March 9, 2013

2nd stay at this HGI. Clean, exactly what you'd expect from HGI. Comfortable beds. Nice lobby area. Good location (easy access to major roadways). Close to Miss State Univ campus. Would not hesitate to stay here again.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SMcBaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pontotoc, Mississippi
Level Contributor
168 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed March 3, 2013

Stayed here this past weekend. Location is very convienent to the campus. Parking is great. Front desk staff is very courteous and professional with a Southern Charm. Rooms were nice and well accomidating. Bed was very comfortable. Breakfast was interesting. The French Toast was good. The eggs were rubbery. The wait staff were overwhelmed. I watched 9 tables stay filled with dirty dishes while the two wait staff tried to keep up with serving the other customers. Had to ask twice for syrup. Staff unable to provide good service. This is my 2nd stay here. I will be back. Hopefully next time the restaurant wait staff will have some help.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Food_man56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 2, 2013

The Hotel is clean enough. The staff are nice enough. The rooms are big enough. The problem we had was with the mattress. It is an adjustable mattress. I couldn't adjust the pit in the middle of the bed out of the center of the bed. A pile of rocks would have been more comfortable. I could have moved some of the rocks around.

Room Tip: Try another Hotel
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rickey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Starkville

Property: Hilton Garden Inn Starkville
Address: 975 Highway 12 E, Starkville, MS 39759-4172
Phone Number:
Location: United States > Mississippi > Starkville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Starkville
#3 Business Hotel in Starkville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Starkville 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Hilton Garden Inn Starkville Hotel Starkville

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