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“Poor service & in courteous Manager- at Leelavadee, Southaven”
Review of Leelavadee Thai Cuisine - CLOSED

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Leelavadee Thai Cuisine
Cuisines: Thai
Restaurant details
Reviewed August 16, 2012

Lousy service & Incourteous Manager- at Leelavadee, Southaven

There's only one waitress/waiter doing the rounds and really over busy. They often forget about refills and we need to end up calling them. The current Manager is very incorteous and un accomodating. He appears to have no customer affinity and just cares to run the way he wants to run it. The owner lives in St. Louis, MO and probably doesn't know what's going on here. A dinner that should have taken perhaps an hour or so ended up taking over two hours because of the service.

The only good thing may be the food which appears good however, it is definitely over priced and therefore not definitely worth your penny. I'm not sure what is going on, but I will never be back here again.

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Thank suraj777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owen K, Owner at Leelavadee Thai Cuisine, responded to this reviewResponded August 19, 2012

Thank you for taking time to provide your feedback regarding our restaurant. I would like to apologize on behalf of our staff. We are currently understaffed and are trying to add more staff to our team.

If we are mistaking you with someone else, please accept our apology. As we investigated, our kitchen staff cooked all of the orders according to which they were received. As you stated in your review “The current Manager is very incorteous and un accommodating”; we believe that you were referring to when you were trying to use two coupons on your first visit and, on your second trip, you were trying to use it for a take out order. According to the coupon rules as they stated, it can only be used one per table per visit, for dinner fare for two or more, and for dine-in only. Our manager also advised you that the coupon will never expire.

Once again, please accept our apology for the inconvenience that occurred.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviews (15)
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8 - 12 of 15 reviews

Reviewed May 14, 2012

Leelavadee is by far the best Thai restaurant in the area. My family and I have been dining here for several years. Each and every time we receive excellent service and delicious food. It is located in a strip mall next to a grocery store but don't let that deter you from trying this place. It is quiet and low-key, the servers are attentive but not intrusive and the meals are freshly prepared. The Leelavadee toast is our favorite appetizer although sometimes we also add an order of potstickers. I frequently order the Pad Ped with pork and my husband orders the Pad Thai. However, anything with their garlic chili sauce is delicious. They can also prepare meals more or less spicy depending on your personal taste. If you are in the mood for a Thai meal, this is the place to go.

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Thank Sunlovin'Sam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2011

My wife and I stopped by Leelavadee for lunch on our way to Savannah. It was so good that we stopped on our way home and had lunch again. We split a bowl of tom kha soup and green curry for our entree on each visit. We thought each dish was very good. The service we received from the young man who served us each time was also very good. I would recommend a visit to Leelavadee whenever you are in the Southaven area.

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Thank Razorfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2011

Server(Ayla? Sp) was RUDE in the extreme! Evidently she was leaving and wanted to make sure that she got her tip...the bill was delivered with the food with some comment re paying her....she had the nerve to come back a couple of times as we were eating to ask for payment
..all this after being called 'hon' by someone one third my age. When we asked for a dessert menu she literally threw it on the table. Overall a horrible experience in the birthplace of welcome, sewadee.

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1  Thank Miss0uriTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2011

We have been missing good Thai food since we moved away from Dallas, so on a recent road trip, we stopped here. We arrived shortly before closing on a Friday and they were very accomodating; the service was excellent and the quality of the food was excellent as well. Prices are quite reasonable. Menu has lots of choices and the Thai black rice pudding was the best we have ever had!
It's in a strip shopping center, but decorated very nicely and very clean.
Definitely worth a detour to go here. Can't wait to go back.

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Thank lmdallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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