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“Okay location, nice hotel, BYOP(illows)”

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Holiday Inn Southaven - Central
Ranked #5 of 17 Hotels in Southaven
Certificate of Excellence
Cedar Rapids, Iowa
Level Contributor
83 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Okay location, nice hotel, BYOP(illows)”
Reviewed March 12, 2014

I have little to complain about with this hotel.

Next time, I'd bring my own pillow if I can, but that's it.

Several reviews complain about airplane noise. You'll hear it depending on the takeoff/landing pattern, but it's not a big deal - take earplugs if you are a light sleeper.

The hotel is in a nice area. While the hotel itself is a bit out of the way, it's very close to a number of chain stores and restaurants - but that also makes it a very busy traffic area until you get to the side road where the hotel is located.

The furnishings were okay, but not overly fancy. The biggest issue is that so many other hotels that are at the same quality and price that offer free breakfast and often drinks at night. They have a breakfast and dinner restaurant/bar, but we did not use it.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sdski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review, March 14, 2014
Thank you for sharing your review and for the compliments on our facility. For future stays please note that we have a pillow menu in the room directory. We can provide you with King, Queen, soft, firm, neck pillows or lumbar pillows. Just let us know and we would be happy to accommodate you. Don't forget to attend the IHG member reception from 5:30-6:30 M-W evenings for complimentary beer, house wine and snacks. See you soon!
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215 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
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English first
Lima, Ohio
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 20, 2014

Enjoyed the newer/refurbished hotel while on business. Appreciated the large workspace in the King Executive room that I had. My TV did not work for the entire trip, but the staff did try to fix, and even offered to relocate me several times. I just didn't feel the need to pack all my belongings just for TV. The location was fantastic as it was very close to lots of shopping and restaurants, and only a 15 minute drive to downtown Memphis and the famous Beale Street. I did eat at the hotel restaurant a couple times too. That is convenient for nights when you're just too tired to get in the car and drive somewhere to eat. And the service was pretty good too. Very friendly staff. I particularly enjoyed my breakfast there. Good choices and the omelet was delicious.

Room Tip: The public laundry room is on the 3rd floor and is seldom in use, but when it is, it is noisy. If yo...
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AV815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review, March 14, 2014
Thank you very much for your compliments. We are glad you enjoyed your stay and look forward to seeing you again and again!
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Bossier City, Louisiana
Level Contributor
119 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 7, 2014

The front desk--Leon is great. I made a mistake and booked our room on the wrong day. Leon immediately without being asked called over to the Holiday Inn Express to see if our reservation was there. When we learned that we had booked a room for the next night, Leon once again stepped into action. He found us a room at a great rate. We'll come back.

The hotel is new/well maintained. It is next to multiple restaurants and a newer shopping district.

Leon made our experience great!

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank RustonTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review, February 8, 2014
Thank you very much for your compliments on our facility and staff. We will pass the compliments on to Leon. He will be thrilled to see his name in print again. It always makes his day. We look forward to your next visit to our facility and appreciate your loyalty to the IHG Brand.
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Knoxville, Tennessee
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed February 6, 2014

I have stayed at the Holiday Inn several weekends. It is a great location, with very friendly and helpful staff. The only thing I have to say bad is that I wish the doors went all the way to the floor so maybe you wouldn't get so much hallway noise in your room. Other than that, we have had great stays!

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovingwelch247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review, February 7, 2014
Thank you for your compliments on our staff and facility. We appreciate your loyalty to our facility and the IHG Brand. We look forward to seeing you again soon.
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Nashville
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 6, 2014 via mobile

Rooms are showing signs of wear and tear! Friendly staff, paper thin walls, no exhaust fans in bathrooms. The walls are so thin that any inconsiderate guests will keep you up ALL night.

I have stayed here several tins before, and was lucky enough to not have neighbors. Those stays would rate 3 stars.

Stayed January 2014
Helpful?
Thank owengrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review, January 7, 2014
Very sorry to hear that your sleep was disturbed. We appreciate all guest feedback, as this helps us make any corrections needed. I dropped you a separate note with my contact information. Please call me at your convenience.
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1 review
Reviewed January 3, 2014 via mobile

When checking into the hotel Leon from the front desk greeted us with a smile, and was polite and courteous. Ate dinner at the wonderful restaurant in the hotel. Food was out standing and very well priced! Had a problem with the key to the pool , and Leon was very prompt and courteous to help us get in and get a new key. Leon was very personable and made the stay here very pleasant.

Stayed January 2014, traveled with family
Helpful?
Thank Annmarie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherFOM, Front Office Manager at Holiday Inn Southaven - Central, responded to this review, January 5, 2014
Thank you for your great comments on our facility and Leon. We take pride in ensuring 100% guest satiesfaction. Please visit us again!! Thank you!
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Tuscaloosa
Level Contributor
96 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 19, 2013

The staff is great and will go out of their way to take care of any need you have, Chris was more than helpful in his duties in making reservations for a large group of employees for multiple weeks in a row and he did this on the spur of the moment in a demanding schedule that we had to keep. The staff is great including the restraint who keep our group fed and taken care of. Hats off to this place and the great support staff that is in place to help the guest. I travel a good amount with my job and the service here is second to none!!!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beatuscaloosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherFOM, Front Office Manager at Holiday Inn Southaven - Central, responded to this review, November 25, 2013
Hi Beatuscaloosa!
We are so happy to know you enjoyed your stay. It is a pleasure for Christopher to accomodate you in any way possible. Thank you so much for your great review!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Southaven - Central

Property: Holiday Inn Southaven - Central
Address: 280 Marathon Way, Southaven, MS 38671-9554
Phone Number:
Location: United States > Mississippi > Southaven
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Southaven
#3 Business Hotel in Southaven
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Southaven - Central 3*
Number of rooms: 121
Official Description (provided by the hotel):
The property is just minutes off I-55 at exit 289. Located just one block off of Goodman Road in one of the most thriving areas of Southaven. We are just 15 minutes from downtown Memphis for all the area attractions or the Memphis International Airport. Quiet location with clean comfortable accommodations. All rooms have a microwave, refrigerator, coffee service, HD TV and complimentary internet service that are fast and reliable. We have a restaurant and lounge on site, indoor pool, two outdoor patios, and lots of parking. No fees for parking. Parking lot can accommodate large vehicles. Our friendly staff is waiting to greet you. ... more   less 
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Also Known As:
Holiday Inn Southaven - Central Hotel Southaven
Southaven Holiday Inn
Holiday Inn Memphis Southaven

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