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“Clean room and super nice staff!!!!”

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Holiday Inn Southaven - Central
Ranked #4 of 17 Hotels in Southaven
Certificate of Excellence
Reviewed May 7, 2013

New property!!! Very close to memphis and tunica. I stay here because I was having my floor done. The staff was nice and helpful. The rooms were very clean and comfortable. It is also a smokefree facility.

  • Stayed: May 2013, traveled with family
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2  Thank Audrey J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica9887, Guest Relations Manager at Holiday Inn Southaven - Central, responded to this reviewResponded May 13, 2013

Thank you very much for your review. We value our guest's experience at our hotel. We strive for remarkable friendly guest service and noticable cleanliness. We would be very glad to have you back at our hotel!

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150 - 156 of 236 reviews

Reviewed April 24, 2013

While this hotel has a lot going for it, there are some flaws that make it just an average hotel. The external appearance, lobby, and checkin experience were setting it up for five stars but the room brought it back down to average. Upon opening the door to the 2nd story room there was an unpleasant odor that required treatment. The other big issue was the noise and vibration of the air conditioner, which was just barely at an unacceptable level. Fortunately it is still cool at night and I did not need to leave it on through the night. Aside from the AC unit bing full of dust and dirt, the room was reasonably clean and well appointed. The hotel does have a complementary afternoon social but you'll have to buy your breakfast.

Stayed: April 2013, traveled on business
1  Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Southaven - Central, responded to this reviewResponded May 10, 2013

Dear Ron M,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the noise and the smell of the room during your stay. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare

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Reviewed April 18, 2013

We stayed only for a night. The atmosphere and the rooms were clean. We arrived late and the front desk was very friendly. The location of the hotel is nice. Lot of shopping areas nearby. We would definitely come back

  • Stayed: March 2013, traveled as a couple
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2  Thank Gowri1186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica9887, Guest Relations Manager at Holiday Inn Southaven - Central, responded to this reviewResponded May 13, 2013

We are very glad you choose our hotel in Southaven for your lodging needs. We would like to welcome you back any time you return in the area. I would like to thank you for your kind words about our hotel. We appreciate our guest's business and strive to provide rememorable guest service!

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Reviewed April 15, 2013

I always choose this hotel whenever I am in the Southaven/Memphis area. It is one of the newer hotels in the area. Very nice, courteous staff, great restaurant food, spacious rooms, and close to shopping. You can't go wrong!!!

  • Stayed: March 2013, traveled as a couple
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Thank kimrj2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica9887, Guest Relations Manager at Holiday Inn Southaven - Central, responded to this reviewResponded May 20, 2013

Thank you for your loyalty to our hotel! We are very glad you enjoy your stay each time you come here. We want to welcome you back to our hotel anytime you return to this area!

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Reviewed March 29, 2013

We checked in late and checked out early but this hotel was a great stop over for us heading to the airport. The people at the front desk were very friendly. I felt that the location was safe. I would definitely stay here again.

  • Stayed: March 2013, traveled with family
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1  Thank Bama_mom456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica9887, Guest Relations Manager at Holiday Inn Southaven - Central, responded to this reviewResponded May 7, 2013

Thank you for staying with us! We are so glad you enjoyed your stay and liked the convenience the location. We look forward to have you back here in Southaven, MS!

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Reviewed March 23, 2013

I stayed here for the St. Jude Marathon as all the hotels in downtown Memphis were already booked. Its a new, modern, nice hotel. Its located in the middle of an industrial park, so you really can't walk to anything, but otherwise lots of dining and shopping options in a short drive.

  • Stayed: December 2012, traveled as a couple
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2  Thank Corey_in_Orlando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica9887, Front Office Manager at Holiday Inn Southaven - Central, responded to this reviewResponded April 8, 2013

Thank you for taking your time to rate us on Tripadvisor. I am very glad to hear you came to Memphis and help support St. Jude. Thank you for your nice comments on the appearance of our hotel. We work very hard to keep everything up to date and clean to please our guests. We hope to see you in the future if you can make it back to Memphis, TN.

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Reviewed March 6, 2013

I have stayed at this hotel on several occasions and this is a must stay place in Southaven. It is a really nice hotel and a good location for me when I am working in the area. The rooms are nicely decorated and have a good appeal to them. They are up to date and dont look old or rundown. I always stay in a king room and well there is nothing wrong I can say about the room. If the airplanes flying overhead dont bother you then you will like this place. They have a reception in the bar with free drinks and food. I have ordered room service several times and always get the ribs. All in all I will always stay at this HI when I am in the area.

  • Stayed: January 2013, traveled on business
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1  Thank crwchief6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica9887, Owner at Holiday Inn Southaven - Central, responded to this reviewResponded March 15, 2013

Thank you for the compliments on our facility. We appreciate your business and loyalty to Holiday Inn. Always happy to see repeat guests!

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Additional Information about Holiday Inn Southaven - Central

Address: 280 Marathon Way, Southaven, MS 38671-9554
Phone Number:
Location: United States > Mississippi > Southaven
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Southaven
#3 Business Hotel in Southaven
Price Range: $102 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Southaven - Central 3*
Number of rooms: 121
Official Description (provided by the hotel):
The property is just minutes off I-55 at exit 289. Located just one block off of Goodman Road in one of the most thriving areas of Southaven. We are just 15 minutes from downtown Memphis for all the area attractions or the Memphis International Airport. Quiet location with clean comfortable accommodations. All rooms have a microwave, refrigerator, coffee service, HD TV and complimentary internet service that are fast and reliable. We have a restaurant and lounge on site, indoor pool, two outdoor patios, and lots of parking. No fees for parking. Parking lot can accommodate large vehicles. Our friendly staff is waiting to greet you. ... more   less 
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Also Known As:
Holiday Inn Southaven - Central Hotel Southaven
Southaven Holiday Inn
Holiday Inn Memphis Southaven

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