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“Couldn't ask for a better place to lay your head down”

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Holiday Inn Southaven - Central
Ranked #5 of 17 Hotels in Southaven
Certificate of Excellence
Wyandotte, Michigan
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Couldn't ask for a better place to lay your head down”
Reviewed August 16, 2012

Stayed here Aug. 8 - 13, 2012 and enjoyed every minute of it. We found it to be quite, clean, comfortable and most of all friendly. We heard very little to no airport noise and being it is off the main road you did not hear any car traffic. It is true that if you do not pay attention you may miss the sign off the main road, but if you just look around you can see the hotel from the main street. I am sure I will be going back to Southaven and until I see a reason to change hotels I will be staying here at the Holiday Inn Southaven-Central. I couldn't ask for more in a hotel. Thank you to the wonderful staff, expecially the maintenance man Fred, he saved the day for me, I got my braclet caught between the glass pieces at check-in and he unscrewed the glass tops so that I could get it out. We seen him everyday we were there, and we always had a nice conversation with him. All I can say to the Holiday Inn Southaven is thank you for such a great and wonderful place to stay during our vacation. We will be back.

  • Stayed August 2012, traveled with family
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Helpful?
Thank mymisfit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise M, Director of Sales at Holiday Inn Southaven - Central, responded to this review, November 13, 2012
We truly appreciate your nice comments. We are blessed to have a wonderful team of employees here. Fred is a big part of our team. I'm so glad he was able to get your bracelet out. We look forward to having you as our guest again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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222 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
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  • Any
English first
Charleston, West Virginia
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 5, 2012

IT'S been a few months since I've stayed there. My experience was great. I stayed there with several other co-workers for about 33 days. The staff made it a fun place to stay, especially Jessica and Inekia "Ikea". The food was best in the world. The sirloin steak was awesome. I had no complaints after being there for 33 days. Quit complaining about bars of soap and candy rappers under the bed. Look around your house and you will prov find some stuff you "accidentally" left behind. All n all great job guys. Hope to be back soon.

Room Tip: 5th floor Platinum
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  • Stayed January 2012, traveled on business
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Helpful?
1 Thank Vader8218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denise M, Director of Sales at Holiday Inn Southaven - Central, responded to this review, November 13, 2012
Thanks so much for taking the time to write your great compliments. Thanks even more for choosing our Holiday Inn to stay during your 33 days in Southaven. We love your comments!!!! We are blessed to have a great team of people here, like Jessica and Inekia.
Sure do hope to have you back as our guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, MO
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 15, 2012

Outstanding facility - every facet of the place was first class. Only downside was noise from jets taking off at 4:30am from the Memphis airport.

  • Stayed June 2012, traveled on business
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Helpful?
Thank PF-Flyer-MO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
louisiana
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 15, 2012

nice hotel clean and new so u cant ask for much else

Room Tip: all the rooms are good
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  • Stayed March 2012, traveled with friends
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Helpful?
Thank fireskillz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 6, 2012

We came down for the Memphis Film Festival in Olive Branch, MS. I didn't know the area at all and I booked a room at the Holiday Inn Express in Olive Branch. After one night we switched to this Holiday Inn in Southaven and I'm so glad we did! The room was in excellent condition. The AC worked very well and everything was clean and modern. This Holiday Inn has a nice, albeit small, indoor pool. It felt much safer staying here than it would in the city of Memphis but the highway was nearby and all the attractions (Graceland, Beale St. etc.) are about a 15 minute drive. The hotel has a small restaurant but the food was only fair. However, there are plenty of chain restaurants to choose from and tons of shopping. I recommend the Cowboy Corner for western apparel.

Room Tip: We stayed on the fifth floor which I believe was the executive floor. Ask for it.
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  • Stayed June 2012, traveled with family
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Helpful?
Thank Dizney4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississippi
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 31, 2012

We had two families stay in this hotel this weekend. Being a priority rewards member we were upgraded to queen suites on the fith floor. Rooms were very nice and clean and it was an overall enjoyable experience. Memphis is about 10 minutes away so it is a nice SAFE place to stay but still close enough to go into the city. There is alot of shopping and plenty of places to eat right around the hotel. The staff was friendly and I hear no noise from planes as others has mentioned. The pool is small but it was fine for the kids. They do have a sit down restraunt and bar so if you want to grab a beer it is convenient.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peewee39183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 24, 2012

This Holiday Inn is poorly run. Staff is friendly but poorly trained.

We choose this hotel because it was highly ranked in Tripadvisor, but things have surely changed.

When we checked into our room, there was a big hole in the wall; the AC unit was out for maintenance. When I called the front desk to inquire about switching to another room, I was told not to “freak out”, that the AC unit would be returned to the room by the end of the day. It was over 90 degrees outside, we waited in the heat for an hour until the unit was returned. We did not want to leave our belongings unattended knowing that maintenance people would be in and out of the room.

We asked the front desk for a local church listing. They did not have one available and told us to check out the yellowpages.

Hotel housekeeping is inadequate. Our bathroom floor was filthy, it looked like it had not been washed for weeks. Furniture needed dusting. Hallway carpeting had stains.

The next morning, we decided to have breakfast in the hotel restaurant. We inquired about our food after 30 minutes of waiting, our server apologized and said that the kitchen have not even started to prepare our order. We had to leave without breakfast since we had Graceland reservations.

To top it all off, when we returned later that afternoon, we found our room door UNLOCKED.

Try a different hotel!

  • Stayed May 2012, traveled as a couple
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Helpful?
1 Thank Ginger707_C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Holiday Inn Southaven - Central, responded to this review, July 11, 2012
Dear Ginger707_C,

Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I want to assure you our hotel is very proud of its level of service, cleanliness and quality of its product. We work very hard to ensure our facilities and service are superior and strive to be the best hotel in the area. I'm very sorry you were not satisfied with the condition of the hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Southaven - Central

Property: Holiday Inn Southaven - Central
Address: 280 Marathon Way, Southaven, MS 38671-9554
Phone Number:
Location: United States > Mississippi > Southaven
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Southaven
#3 Business Hotel in Southaven
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Southaven - Central 3*
Number of rooms: 121
Official Description (provided by the hotel):
The property is just minutes off I-55 at exit 289. Located just one block off of Goodman Road in one of the most thriving areas of Southaven. We are just 15 minutes from downtown Memphis for all the area attractions or the Memphis International Airport. Quiet location with clean comfortable accommodations. All rooms have a microwave, refrigerator, coffee service, HD TV and complimentary internet service that are fast and reliable. We have a restaurant and lounge on site, indoor pool, two outdoor patios, and lots of parking. No fees for parking. Parking lot can accommodate large vehicles. Our friendly staff is waiting to greet you. ... more   less 
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Also Known As:
Holiday Inn Southaven - Central Hotel Southaven
Southaven Holiday Inn
Holiday Inn Memphis Southaven

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