excellent front desk, great facility and amenities; I always stay at this hotel when I can. Some business trips I can't stay as price rises during the week but when within company budget I am there!!!!!More
- Free Wifi
- Free Parking
excellent front desk, great facility and amenities; I always stay at this hotel when I can. Some business trips I can't stay as price rises during the week but when within company budget I am there!!!!!MoreShow less
So glad that we can meet your Hospitality needs when you are in our area. We host many business travelers during the week. If you would like to set up a corporate account I would be happy to talk with you about that. Just let me know the next time you are in Town and we can get together about this. Thanks for sharing your experience with us.
Great place to stay.. BUT make sure you tell someone if the rooms are "vandalized" so you dont get charged for it! We went for a family trip to Memphis and the closest place to stay was outside of LA - in MS and i tell you, the employees are friendly as heck! i love them! and the Cleaning Crew.. AMAZING! BUT.. the room was a mess.. VERY VERY Dirty, they blamed a Baseball team, oh, and the bed, they were STIFF... come to find out on my last day, that they FIRMNESS control was on the bed itself.. SO that was my fault... and please.. that pool!??? it was more of a KIDDY POOL! not for us BIG GUYS! - Enjoy your stay.. its worth it hands down! if nothing else, but for the Stories to tell your friends!
Every year the Southaven Hotel Asociation host an annual World Series for Little League baseball teams with ball players from ages 6 to 16. This year it rained out several games and the teams were stuck in the hotels. The series last for 4 weeks. We had our cleaning and painting crews come in immediately behind the event dates as we do every year. I am very sorry that you had a room that was less than satisfactory. It appears that we did comp. the room to you as a result. Thank you for staying with us in the past. I hope you will give us another try when the series is not going on.
We stayed for one night as a quick get a way. The hotel was very comfortable and quiet. Close to shopping in Southaven and plenty of places to eat. The breakfast cost was 10.00 for the two of us. it was a cooked to order breakfast. We would stay here again.
As they say in Real Estate, LOCATION, LOCATION, LOCATION. But in our business you have to have LOCATION and great employees that understand True Southern Hospitality. Thank you very much for sharing your experience. Please come agaiin if you are in our area.
We sank down into the bed. It was extremely uncomfortable and hard to get out of. The bed was one of the air up type I guess but it was not plugged in so that feature was unavailable. Lot of good it does to advertise these beds and then they don't work. I have stayed here before and the beds never work!!!! We also reserved a smoking room and were informed after we got there that it was a no smoking hotel. The Clerk was helpful by trying to find us a room at another hotel. They should not let you reserve a room if they do not offer it.
I appreciate your feedback from your visit. We recently reduced our smoking rooms due to lack of demand. While some hotels have gone to completely non-smoking, we kept a small number of smoking rooms to meet the needs of our Smoking Customers. On occasion our smoking rooms fill up. Some days our smoking rooms go unoccupied. It is very hard to predict. I am sorry you had this experience.
The sleep number beds are adjustable and can be set to the desire of each guest. If you set the dial located on the left upper side of the bed to your desired comfort level. It takes several minutes for the matress to adjust to that level. It has been confusing and normally the guest call down to the front desk and the clerk will send a houseman to assist the guest. I think you will be glad to know that this property is in the process of replacing all of the beds in the rooms at this time. This is a result of the feedback we receive from our customers. Thank you for sharing this information with us. We are striving for improvements to meet our guest request.
Hi, even though i stayed for one day only, but i liked it, every thing is clean and tidy, the room was very clean and it contains almost every thing you need.
I like the shower is specific more than any other hotel. The staff was very kind and helpful.
You should try it if you are planning to visit the area/ city.
Even if you only stay one night, you should have an experience that you can say good things about. Thanks and I'm so glad you enjoyed your stay.
Room was great, second floor room with a king size bed. The hotel staff was excellent. They were very helpful and gave me and my wife information about the area. The elevators were out at the time of our stay but they offered complmentary breakfast to make up for it.
We appreciate you posting such a nice review. That's what we want all our customers to experience.Please come and stay with us again.