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“Terrific value, convenient location” 4 of 5 bubbles
Review of Comfort Suites

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Comfort Suites
Ranked #5 of 16 Hotels in Southaven
Certificate of Excellence
Bessemer, Alabama
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Terrific value, convenient location”
4 of 5 bubbles Reviewed June 7, 2011

May not be the new kid on the block but the customer service is excellent and this is a great value for the $. Complimentary hot breakfast made a nice start to the day and the Managers Reception (wine, beer, snacks) may for a relaxing break before dinner. Our room was clean, quiet and bigger than most of our other recent vacations have provided and lots of places to eat within walking distance.

  • Stayed June 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LoriandEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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176 reviews from our community

Traveler rating
    107
    47
    12
    5
    5
See reviews for
63
39
8
30
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Springfield, Missouri
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 29, 2010

What a wonderful hotel and staff! We came with a baseball team of 13 year old boys. The staff was eager to please, beds were great and food delicious. We will never pass up a chance to stay here. Very pleased set of grandparents!

  • Stayed October 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Grammy74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitedos, Director of Sales at Comfort Suites, responded to this review, November 2, 2010
Thank you so much for your wonderful comments,
we look forward to having you again as our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 30, 2010

We found the Comfort Suites to be an excellent value for the room rate. The staff was very courteous and helpful with local information, and the room was spacious and comfortable. Easy access to and from I-55 with a number of great restaurants close by.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank rustyb53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitedos, Director of Sales at Comfort Suites, responded to this review, November 2, 2010
Thanks so much for the compliments,
We love hearing from our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed August 25, 2010

Excellent location.........horrible bed and couch!!!! I read other reviews saying the beds were "comfy"......not!!! It's like sleeping on a 2 by 4!! My husband and I travel alot and this is by far the worst bed we've slept on in years. Also, the couch is painful to sit on. The breakfast is poor quality as well as the coffee, we chose not to eat there, unless you get a banana or an orange. The maids were not happy in the least when I asked them to empty my trash, she said she wasn't our maid and that I could empty it myself! Won't be staying here on our next visit to the area.

  • Stayed August 2010, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank havdonkeywilltravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississippi
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed August 5, 2010

We stayed at the Hilton Garden Inn in May and were extremely pleased. We chose to try the Comfort Suites this trip because of the included breakfast. When I made reservations, I asked for a quiet room because it was important that we get a good night's sleep. They put us right above the swimming pool. When we got to the room the air conditioning wasn't working. I called for help and the young lady said "Let me call you back." She never did. I crawled around on the floor and discovered that the unit had been unplugged (the floor was none too clean, I might add.) When I told the young lady, she laughed and said sometimes the maids forgot to plug the units back in after vacuuming. (No "Oh, I'm sorry..." or anything.) Breakfast the next morning was just ok. Definitely not worth the difference between the two hotels. I'll go back to Hilton Garden Inn next time.

  • Stayed July 2010
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank deltaborn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitedos, Director of Sales at Comfort Suites, responded to this review, August 18, 2010
Thank you for taking the time to bring to my attention the issues you had with your recent stay. We value your patronage and certainly want to know if you are dissatisfied in any way. We apologize for your inconvenience; that is not the level of service we strive to provide.

As an award winning hotel, we pride ourselves in making our guests’ stay as comfortable and pleasant as possible. We would love to have you back again, which will give us the opportunity to show that we care about our guests, and want to provide outstanding services. Once again, thank you for choosing us and we look forward to having you again.

With your comments, we are always implementing new ways to make sure this does not happen again.

Thanks again for your comments!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alabama
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed October 27, 2009

I was in town for one night on business in Memphis near the airport. After reading reivews of hotels in the area i chose this one and I'm glad I did. I found it clean and quaint and in an excellent location. i was able to get to m meeting near the airport in about 15 minutes and there was very little traffic to contend with. There are also lots of brand new restaurants and shopping in the area.My room was nice,l large and clean, the bed was comfy and it was very quiet. The staff was also very friendly and helpful. Highly recommend!

  • Stayed October 2009, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank michaelw2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 24, 2009

This hotel was chosen because of the great reviews it was giving on this site, and these excellent reviews were all true. During our visit, we were four adults in a suite that could have been occupied by six. The rooms are very clean and spacious. We had enough pillows and towels to accommodate everyone in our room. During our stay, we were able to eat the complimentary breakfast which was wonderful compared to the normal continental breakfast at other hotels. There was a variety of hot food items such as biscuits, eggs and waffles. Also, there was a variety of cereals, yogurts and fruits. The employees at this hotel were very friendly and always acknowledged our presence. We all appreciated their friendly hospitality and their willingness to help. This is an excellent place for to stay if you are wanting to visit Memphis but are not wanting to stay in Memphis. We all had an excellent stay at this hotel. We would definitely stay here again and would recommend for anyone to stay here.

  • Stayed August 2009, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pjoyc2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 7075 Moore Dr, Southaven, MS 38671-5858
Phone Number:
Location: United States > Mississippi > Southaven
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Southaven
#1 Family Hotel in Southaven
#2 Business Hotel in Southaven
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Comfort Hotel Southaven
Comfort Suites Southaven
Southaven Comfort Suites

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