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Hampton Inn Memphis Southaven
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Reviews (368)
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All reviewsroom was cleangreat hotelstaff was friendlybreakfast staffhotel staffstay there againup to datefront desk staffeasy accessgreat experienceoatmealsouth havenrecommend this hotelsafe areasouthern hospitalitythe breakfast areamemphis airport
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353 - 358 of 368 reviews
Reviewed September 29, 2010

This Hampton needs the attention of corporate inspectors. The rooms and common areas are dirty, the A/C sounds like a train and the room smelled like urine. We went ahead and stayed because there was a big fair going on and all the nearby hotels were booked up. The next morning I mentioned the smell to the desk clerk and she comped our room but she didn't act surprised. This hotel has an 'I don't care' air about it. Definately the bottom of the Hampton ladder.

  • Stayed: September 2010, traveled as a couple
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1  Thank goinallover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2010

This is a very friendly, clean hotel. Excellent location. I would stay here again. Nice comfortable bed. CLEAN CLEAN CLEAN. Nice free breakfast every morning. Eggs, bacon, ham, pastries, bread, muffins, bagles, waffles, yogurt, cereal, coffe, juice, grits, and oatmeal. Located just off the highway in a safe clean area. Free Wi-Fi.

  • Stayed: August 2010, traveled as a couple
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Thank northcarolinatravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2010

My colleagues and I stopped here for one night. The location is great with lots of restaurants, stores and good highway access. Rooms were clean and comfortable, however when I tried to shower, my water never got hot so I had to take a cold shower. Hopefully they can get that resolved because it was very unpleasant. There is no on-site fitness center, you have to walk across to another hotel. The staff was good, not too friendly but recognized they made and error and quickly fixed it. Business center is one computer, so get there early. All in all, not a bad place to overnight but would probably try another hotel in the area.

  • Stayed: August 2010, traveled on business
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1  Thank theladyknownascady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2010

The location of the hotel is great. There's a lot of nice dining and retail to choose from. It's the lack of the little things that add up to a less than average review.

Upon arrival, I ask which direction the exercise room was in and they pointed across the street at the Fairfield Inn. This Hampton does not have a fitness room. The first time I've ever been to a Hampton that does not at least have a treadmill. Also while in the lobby I chose to get an apple rather than a cookie. I take one bite into the apple and it's pretty much apple sauce under the skin; they were very old.

Check into the room and there's no pen & pad of paper on the desk. No complimentary bottle of conditioner in the bathroom. HBO is blacked out. Cheap plastic hangers, some broken, in the closet. The iron chord was left unraveled and in a knotted mess. The AC unit sounds like it's running off of a diesel engine.

If you don't travel much, these items may seem rather petty. But when you spend 15 nights a month in hotels all over the US, they start to matter. I will not return be returning to this location.

  • Stayed: March 2010, traveled on business
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1  Thank Shaun V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2010

We checked in at 5:45 AM on a Saturday morning, when they were almost empty, and specifically asked for late check-out which Hilton Silver VIP's are guaranteed. We got up at noon and tried to conduct a brief meeting in the lounge and were verbally abused by the desk-clerk then charged for two nights stay because our meeting went until 2:00 PM.

I wouldn't stay here again if they paid me.

  • Stayed: February 2010, traveled on business
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Thank hjb4971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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