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Drury Inn & Suites Jackson Ridgeland
Ranked #4 of 16 Hotels in Ridgeland
Certificate of Excellence
Alabama
Level 4 Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Average Average Average”
Reviewed March 29, 2012

Hotel was easily accessible from the Interstate with restaurants nearby. The room was clean and well appointed. The sign said newly remodeled and that seemed to be the case. The lobby was filthy and there were wet swimming pool towels in the elevator the whole weekend. There was also a trail of sticky something in the hallway from the breakfast bar to the door and it wasn't cleaned the entire weekend either. The bed was awesome though!

  • Stayed March 2012, traveled as a couple
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    • Sleep Quality
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Helpful?
Thank Yellahammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn & Suites Jackson Ridgeland, responded to this review, April 5, 2012
Thank you for taking the time to write a review of your recent stay with us. Your feedback is important to us, and I apologize that you had some concerns during your stay. Your comments will help us address these issues and improve our service to you. I appreciate your business, and I hope that we have the opportunity to have you as our guest again soon!

With Regards,

Autumn Simerson
General Manager
Drury Inn & Suites - Jackson/Ridgeland
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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308 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
San Antonio, Texas
Level 6 Contributor
227 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed March 20, 2012

The room and staff were very nice and lot's of choices for breakfast, just don't go spring break. Guests made this place look like a tornado struck, so we didn't even attempt to get anything at night, and it looked like nice snacks and drinks. Do take a first floor room and get away from the fight for the elevator. Air conditioner was very loud.

Room Tip: First floor!
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  • Stayed March 2012, traveled with family
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    • Location
    • Sleep Quality
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Helpful?
Thank nancy t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn & Suites Jackson Ridgeland, responded to this review, April 5, 2012
We appreciate your review regarding your recent stay with us at the Drury Inn & Suites Ridgeland. I'm so disappointed that you were not able to experience all of our free amenities while you were our guest. We know you have a choice in lodging, and we appreciate you choosing us. I hope that Drury Hotels will have another opportunity to serve you soon!

Warmest Regards,

Autumn Simerson
General Manager
Drury Inn & Suites - Jackson/Ridgeland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Ontario
Level 5 Contributor
95 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 19, 2012

We thoroughly enjoyed our stay at the Drury Inn-Jackson, MS. Drury Inn is really a force to be reckoned with in the hotel industry. They are like a mini Embassy Suites - and we are really impressed with what they offer. For a decent price - we had all the amenities we require - Free WI-Fi, indoor pool and whirpool (though the pool and whirlpool here are VERY TINY and in a poor location at this property), and free hot breakfast. Drury Inn also offers outstanding 5:30- 7:00 Kickback - free alcoholic drinks and honestly enough food to make it a dinner! Very impressed with Drury - we will be back!

Also, I like how Drury Inns are almost always RIGHT off the main highway.

However Drury needs to work on their beds - they are WAY TOO SOFT - you can't sleep well on them.

  • Stayed March 2012, traveled with family
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Helpful?
Thank RMZB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, MS
Level 4 Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 18, 2012

Booked this hotel for a girl scout sleepover. It was wonderful. The suite provided enough room for the five girls. The hot breakfast was an added bonus because we needed the energy for the rest of the days activities. The staff was great. I love Drury!

  • Stayed March 2012, traveled with friends
    • Value
    • Location
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    • Service
Helpful?
Thank jalisa_39212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi
1 review
Reviewed March 16, 2012

I have never been spoken to in a more condescending manner! After swimming all day with hoardes of other children, a very rude, very loud employee came to announce that she wanted everyone who wasn't a guest to exit the pool immediately. Since we were guest, her warning fell on deaf ears. About an hour later, she came back with a clipboard of all the guests. Again, not a problem. We were staying in an oversized SUITE that sleeps 6 according to their advertising on many websites. We had 3 children and two adults. She actually said to us" People like you are the reason we have to do this." My husband simply told her that if was a problem we would glady pay an extra fees. She actually said, "Oh yes, you will, or leave." Seriously lady? Who does that? After a heated argument about HER attitude, she says we are more than welcome to leave. I thought the point of operating hotels was to encourage its guests to return. Obviously the Druery doesn't value their guests, otherwise this employee would have not been around long enough to have a verbal sparring match with my family. From other reviews I see that rudeness is a problem at this hotel. Now you have a name to put with other's complaints. TRISH! We even told her that this situation was so serious that it should cost her her job and she LAUGHED. Told us "in our dreams". Even the so called "security guard" said," Naw yall will leave fo she do". Southern hospitality? Really? WE travel to Jackson at least twice a month and Druery had become one of our favorites. Now its at the bottom of the barrel. If you are on County Line and need a room, keep driving to the Hilton. The prices are comparable and the staff goes above and beyond, unlike the absolute rudeness we have experienced at the Druery.

Room Tip: Keep driving to you come to another hotel
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Brandy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn & Suites Jackson Ridgeland, responded to this review, April 5, 2012
Thank you for your feedback regarding your recent stay with us. I apologize for the encounter in the pool area, and I assure you that I will take this back to the team to ensure that we handle the situation better in the future. We do value you as our guest, and apologize that the level of service you received was not what you deserved.

With Regards,

Autumn Simerson
General Manager
Drury Inn & Suites - Jackson/Ridgeland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navarre, Florida
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 20, 2012

We chose this hotel because they are dog friendly. No questions asked! No deposits! The hotel was almost completely booked full this time, so we had to take a suite. But the separate bedroom made it even better for our dogs, since they usually bark when they hear noises. Cocktail hour and breakfast was very good, rates are reasonable.

  • Stayed February 2012, traveled on business
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    • Cleanliness
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Helpful?
1 Thank cantstayinoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toody703
Level 6 Contributor
126 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 20, 2012

This is a very nice hotel with very friendly staff and a beautiful decor. They seem to have many regulars as the staff greeted many people warmly and with their regular drinks and such. The dinner food was pretty good, but the breakfast was better. They were pretty busy while we were there and we never waited for food to be replentished. We had a suite that was very nicely appointed, clean and quiet. It's only about 15mins from downtown Jackson and the highway is very close. The only downsides we found were that they do not have jacuzzi rooms and there could be more parking spaces.

Room Tip: Reserve your room online and you'll receive the best discount.
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank toody703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites Jackson Ridgeland

Property: Drury Inn & Suites Jackson Ridgeland
Address: 610 E County Line Rd, Ridgeland, MS 39157-4427
Phone Number:
Location: United States > Mississippi > Ridgeland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 16 Hotels in Ridgeland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Drury Inn & Suites Jackson Ridgeland 3*
Number of rooms: 175
Official Description (provided by the hotel):
Drury Inn & Suites Jackson Ridgeland is 15 minutes from downtown Jackson, MS. Our hotel is located in Ridgeland off I-55 near I-220. Our friendly staff welcomes all guests to relax in our clean, comfortable rooms and enjoy a free hot breakfast every morning as well as free hot food and cold beverages every evening at our 5:30 Kickback(R). ... more   less 
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Also Known As:
Drury Inn & Suites Jackson Hotel Ridgeland
Drury Inn And Suites Jackson
Drury Inn Ridgeland
Drury Ridgeland
Ridgeland Drury

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