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Hyatt Place Jackson/Ridgeland
Ranked #5 of 16 Hotels in Ridgeland
Reviewed December 23, 2012 via mobile

I stay at this location 1-2 times per month. It's a great place with a wonderful staff. The location is excellent and walkable to the Renaissance Mall. Easy on and off I-55 is also a plus. You can't go wrong here.

  • Stayed: November 2012
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1  Thank UMBusinessTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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382 - 388 of 452 reviews

Reviewed December 23, 2012 via mobile

This hotel has both some hard side and soft side issues. Check in at most Hyatt places is fast and efficient, that was not the experience we had last night. The front desk agent was more interested in chatting with the guests at the bar/kitchen area then checking in the only guest (me) waiting to check in. So after taking 20 minutes to check in (that's with no one else in line) we were finally given room 219. Do not accept this room when checking in if you have any issue with noise. There is a main water drain pipe behind the wall the bed is on. All night long we heard water rushing down the pipe whenever another guest flushed their toilet. Then in the morning when guests started showering....the sounds of rushing water increased so often and loud we could not even entertain the idea of sleeping late after a poor nights sleep.

When checking out I made sure to politely let the front desk agent know of the water pipe issues. He did not apologize on behalf of the hotel and did not even offer an explanation or offer to discuss it with management. He simply printed my bill and handed it to me stating "here ya go". Not even a "thank you for staying with us" or a "have a safe trip" as is normal for all the other hyatt's I have stayed in.

On a positive note the hotel was clean and immaculate. The Houskeeping staff does a great job!

  • Stayed: December 2012
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Thank Young2by2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2012

Drove out of the way to stay at Hyatt Place and Hyatt did not disappoint. Good clean room, very spacious - in fact huge. The complimentary breakfast is always great at Hyatt and in-room WIFI was super fast.

  • Stayed: December 2012, traveled with family
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1  Thank CanadianWorldwide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2012

Our organization has hosted several meetings at this location. Some have required overnight stays and others did not. The experience has always been a positive one. The rooms are clean and adequate, the staff has been very accommodating, the breakfast and break areas very nice, and the parking and location are excellent, as well. Recommended.

  • Stayed: April 2012, traveled on business
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Thank WhirldWind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2012

I have stayed there alot and Never have had one complaint. The service is excellent and the rooms are big and the beds are so Comfortable!!! We came down this past weekend to go on A foxhunt in Canton Mississippi and the drive was longer but it was worth the extra drive !!!!They have a lovely Pool and great work out room.The rooms are very clean and the housekeeping is very nice as well.Great Location and great shopping area as well.

Room Tip: Rooms are wonderful so is service.
  • Stayed: November 2012, traveled with family
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1  Thank sudiemccoolmoyse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012

Hyatt Place is a luxury hotel in a fantastic location. Right off the interstate and in stone throw of the Renaissance Place shopping mall with several fine restaurants in the mall.
The rooms were spacious, but my only complaint was the size of the bathroom. I can never understand why a 5 star establishment will have every amenity available, yet have a poorly designed bathroom. I know the trend of having showers over bathtubs is quite popular, but sometimes after traveling all day a soaking in a tub is quite relaxing. However, I can overlook the substitution of a shower over a tub, but I cannot understand why a bathroom is so small that the door barely clears the commode when closing. And, when getting out of the shower, one barely has enough room to towel dry with outstretched arms. Okay, I may be venting here, but if a room is over sized and a bathroom is smaller than a closet, then someone needs to reevaluate the space provided. Everything else was fabulous and I would probably stay there again.

  • Stayed: November 2012, traveled on business
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1  Thank agranier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2012

I must say, this was the best value in a business trip hotel I have experienced so far. All the amenities I care about, a spacious clean room, and a very helpful staff, for less than I usually pay for lesser hotels.

The gym actually had quality cardio equipment and a dumbell set. The front desk doubles as a snack counter with Starbucks offerings. The business area had a quality printer. My room could not have been cleaner.

  • Stayed: November 2012, traveled on business
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1  Thank Daniel_Lineberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Jackson/Ridgeland

Address: 1016 Highland Colony Pkwy, Ridgeland, MS 39157-8719
Location: United States > Mississippi > Ridgeland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 16 Hotels in Ridgeland
Price Range: $108 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Jackson/Ridgeland 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Jackson/Ridgeland Hotel Ridgeland
Hyatt Place Ridgeland

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