Indoor pool was freezing cold. Room was worn and shabby (we were on the 6th floor, too). Toilet was wobbly and no longer attached to the floor and a huge bleach stain between bed and bathroom. Breakfast Sunday morning supposedly began at 7 but when we went down, it was already a disgusting mess: food all over every surface including floors, utensils, seats and tables. Food was picked over and unappetizing. Asked for a manager but one wasn't on duty at the time. Todd working the front desk was more interesting in counting his register than taking my information for a manager to "get back to me". A call to the Hyatt Guest Affairs line took my message but that's all they could do till a manager came in. We will never, ever, EVER stay in this nasty place again.
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- Also Known As:
- Hyatt Place Jackson/Ridgeland Hotel Ridgeland
- Hyatt Place Ridgeland