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La Quinta Inn & Suites Jackson Airport
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Reviews (377)
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All reviewspet friendly hotelgrassy areajackson airportgreat bedgreat place to stayno extra chargeroom was cleandesk clerknext morningeasy accesswould stay againyogurtbreakfast barpearl mspleasant staysausagefirst floor
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Reviewed December 29, 2012

We stay in a lot of La Quintas. We are returns members and I would stay in this hotel again. The room appeared to be recently painted and updated. It was clean and well appointed. Now for the negatives.

1)The front desk clerk was not very friendly on our arrival. She was not at the desk on our arrival, probably doing other duties in the hotel. While standing at the desk waiting I was told by the security guard I would be helped in a few minutes. Sure enough five minutes later the desk clerk walks around the corner, and goes behind the desk. There was no " Sorry for the wait". " Sorry have you been waiting long?"... etc; just an abrupt "Can I help You".

2) This is the weird one. Funny actually but weird none the less.....Believe me when I tell you in 30 years of traveling and staying at hotels, I've never been given my room keycards in a used dirty sleeve. You know the sleeve they slip your keycards in. Are we going so green that we need to recycle the sleeves from one customer to another? I am going to attach a pic of the sleeve. This is probably just an oversight of management, but maybe not?

  • Stayed: December 2012, traveled on business
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1  Thank mmhailey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2012

Having stayed a week earlier at the La Quinta in Vicksburg MS we were disappointed with this location in Jackson, MS. This was a stop on our trip to Texas and we traveled with our small dog and LQ is very dog friendly. The room was clean and comfortable, but needed some attention. The light in the bathroom shower/toilet room was burned out for example. I wanted a cup of coffee when we checked in but they did not offer 24 hours coffee like some other La Quinta properties. The breakfast in the morning was really bad. No hot entrees other than pre-cooked eggs and sausage that needed to be heated in the microwave. There was also no fresh fruit other than bananas and apples. My suggestion is that you stay in Vicksburg 40 miles to the west or a much newer LQ in Brandon 5 miles east on I-20, which is where we will stay next time. This property advertises that they have recently added flat panel HDTV's in ever room which was nice but no HD channels are provided on their cable provider, which makes the new TV's worthless,

  • Stayed: December 2012, traveled as a couple
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Thank Terry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Tarrytown, New York, USA
1
Reviewed December 5, 2012

Excellent stop over or linger at your liesure. Wonderful friendly and helpful staff. Front desk especially responsive. I stay here for business 5-6 times yearly. Front desk and house keeping know frequent "fliers" by name! Close to downtown museums, cinema, resturants and a great Bass Pro Shop across the freeway. ATS

  • Stayed: November 2012, traveled on business
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Review collected in partnership with La Quinta
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2012

We chose this La Quinta after reading the favorable reviews and now I do not understand why the reviews are positive. We often stay at La Quinta when traveling with our two small dogs because LQ is pet friendly and usually offers easy highway access. This one is not bad, but it's not great. We probably will not stay again, even though we often drive through the area on our way to visit relatives. The room looked reasonably clean, with the exception of the stained sofa and stained bathtub, but this is obviously an older hotel and most of the updates are cosmetic. The furniture was chipped in places, although not quite shabby. The room did not cool adequately and remained warm all night, even with the air conditioner running (apparently it did not work) in November. The bed was reasonably good, but the heat in the room kept us awake. The breakfast was not good, but workable. Overall, it was fine for one night just passing through but not worth repeating. The pizza from the delivery advertised in the room is terrible and should be avoided. The staff seemed generally friendly.

  • Stayed: November 2012, traveled with family
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1  Thank Jo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A La Quinta traveler
Irvington, Alabama, USA
1
Reviewed November 25, 2012

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with La Quinta
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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