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“Very disappointing”

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Holiday Inn Express Oxford
Ranked #7 of 10 Hotels in Oxford
Huddleston, Virginia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Very disappointing”
2 of 5 bubbles Reviewed June 13, 2013 via mobile

Having stayed at 4 different Holiday Inn Express locations in the past week and a half, this was a HUGE disappointment. Yes, the lobby and breakfast area are updated, and the rooms are too, sort of.

Peeling new paint in the bathroom, AC worked, a little bit. Very muggy and humid despite AC being turned low. Very nice comfortable beds, and celing fan in the room was great. But... I guess we were spoiled coming from the HI Express in Gonazales, LA, which is brand new. And... the worst part is that the new, fabulous HIE in Gonzales was about the same price as this TIRED HIE in Oxford. About $100 a night is WAY too much.

The breakfast was also a far cry from other HIE locations we have visited.

We also recently stayed at a HIE in Commerce, GA. It's an "older" property - but it was about $70 a night. You get what you pay for. $100 for Oxford was ridiculous.

Stayed June 2013
Helpful?
1 Thank carterkatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Oxford, responded to this review, June 27, 2013
Dear carterkatt,

Thank you so much for taking the time to leave us your feedback. We would like to apologize for any inconvenience the room conditions may have caused you. Your comments about the air conditioner has been documented and will certainly be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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98 reviews from our community

Traveler rating
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    45
    17
    6
    6
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed May 22, 2013 via mobile

Had a quick trip pop up to Oxford, one of my favorite places. I used to stay at this HIE bout 10 years ago, so I thought it might be dated. Far from it! Like new hotel, lobby and room are great. Very well appointed; I would stay here again. High recommendation here.

Stayed May 2013, traveled on business
Helpful?
Thank Barry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 26, 2013

I had a quick business trip on short notice. Was able to book at a good rate was clean and comfortable plus the Internet was fast which is a plus for me! Breakfast was good with lots of choices that met all of my needs!

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Divinewine9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Falls, Iowa
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

The property was recently renovated so it fees like it's brand new. The lobby area is very nice with a sitting area where you can watch tv or use the business center. The rooms are also new too. If you like the updated version of Holiday Inn Express - this hotel will meet your expectations. Staff is also very friendly.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cedar_shake79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flora, MS
Level Contributor
108 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed March 11, 2013 via mobile

We stayed here to visit Ole Miss. The front desk staff was friendly and helpful. The rooms were clean and quiet. The linens seemed especially clean. The breakfast room space is comfortable and the choices were quite good. We would definitely stay again.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annet108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Level Contributor
147 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed March 10, 2013

We are from Alabama but have always thought Mississippi is the friendliest state. Sorry but haven't been to Hawaii, Oregon or Alaska. The HIE was my last choice because I wanted a B&B but everything was taken. The room was perfect and the employees were delightful. I met 6 new friends while I was having breakfast in the hotel. We had read the music review in the current Southern Living so we went to Oxford and Clarksdale. It was outstanding. I plant to write a review on the City Groicery and Boure, two of the best restaurants in Oxford or the world for that matter. I really wish Londoners coould experience Mississippi. You are taking a chance to speak to Londoner you don't know and I promise you that 50 Oxford folks I didn't know spoke to me. The Ground Zero Blues Club in Clarksdale was incredible. Thanks, Dave

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daveandmarilee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed February 19, 2013

Good location....clean & nice. exactly what you would expect from a holiday inn express.
the free breakfast was good, but not like a hampton inn breakfast. good for quick and easy weekend getaway. would stay here again, however the hampton inn right next door has an indoor pool and probably will stay there (the kids never pass up an opportunity to swim)
we did not have any parking problems. the fitness room is adequate for an express hotel. one of the treadmills was not working.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChelseaTrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Oxford

Property: Holiday Inn Express Oxford
Address: 112 Heritage Dr, Oxford, MS 38655-5419
Phone Number:
Location: United States > Mississippi > Oxford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #7 of 10 Hotels in Oxford
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express Oxford 2*
Number of rooms: 81
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Oxford is located in the heart of Oxford, Mississippi and 1 mile from the Ole Miss campus. This interior corridor hotel features 81 elegantly appointed guest rooms including 34 suites, complimentary deluxe Continental breakfast, an elevator, coin operated guest laundy, a fitness center and business center. All rooms feature 2 two-line telephones, voice mail, data ports, high speed Internet acess, coffee maker, iron, ironing board, hair dryer, work desk, ergonomic chair, ceiling fans. All suites feature micro/refrigerators with wet bar and sleeper sofa. All basic rooms have microwave/refrigerators. ... more   less 
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Also Known As:
Holiday Inn Express Oxford Hotel Oxford
Holiday Inn Oxford
Oxford Holiday Inn

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