We had reservations for over thanksgiving. After being stuck on highway an extra 2 hours, my wife calls the hotel to let them know we are running late. The female that answered was atrocious. We wanted to upgrade rooms , which were available. No was the answer. Wanted to use our marriott rewards. No was the answer. Wanted to use AAA. no again. We asked if we could cancel. You guessed it. No. Well we booked a new room at a much nicer hotel for less money and very polite. We plan on canceling marriott rewards points. And my visa charge. If a hotel can't greet visitors nicely on the phone, why would anyone want to stay there. Stay at whispering woods instead. Lovely !!!!!
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- Also Known As:
- Fairfield Inn And Suites Memphis Olive Branch
- Fairfield Inn & Suites Memphis Olive Branch Hotel Olive Branch
- Fairfield Inn Olive Branch