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“Clean, safe spot on I-10”

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Country Inn & Suites By Carlson, Biloxi
Ranked #2 of 9 Hotels in Ocean Springs
Memphis, Tennessee
Level 4 Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Clean, safe spot on I-10”
Reviewed March 12, 2013 via mobile

We were passing through on a road trip and looking for somewhere nice under $100 - easier said than done these days! This is a great location on a super easy on-off exit. The front desk clerk was pleasant even at 10 pm and made warm chocolate chip cookies for us. The room was very clean. I don't know how old this hotel is, but the bedding was in the new style: plush-top mattress, duvet, 3 down pillows on a queen, attractive colors. The bath was completely clean and had one of those massaging shower heads. Breakfast was cold cereal, oatmeal, waffle maker, chicken biscuits, yogurt, fruit, toast. Very pleased with this place for a one-night road trip stay.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anonymous980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Biloxi, responded to this review, March 14, 2013
Dear Guest,

Thank you for telling us about your stay with us. We appreciate all of your comments. We will pass them on to our staff. Thank you for telling us about your room, and breakfast service. We are always trying to find better ways to make these things better. We value all guest feedback. It allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you for your time. We hope you will stay with us again in the future.

Sincerely,
Country Inn & Suites Ocean Springs
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371 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Any
English first
Panama City, Florida
1 review
Reviewed March 6, 2013

For a midscale hotel this one a GEM! My husband and I were passing through on way to New Orleans and found this Hotel on tripadvisor. Tripadvisor came through on this one for sure.
First checking was very pleasant, breakfast is really good, and the whole atmosphere and decor of hotel make you feel right at home...
Now for the awesome part of story. It was our anniversary during stay and my husband wantd to play golf. So i bit the bullet and starting talking to Rodney about golf courses, not only did he know everything about every course that was nearby. You called and booked us a tee time at the Preserve and got us a great rate. Awesome service. The great part of the story is my husband hit a whole in one. His first one ever.
So needless to say this was one of the best anniversaries we have had in a very long time.
Rodney helped to make it that.... We have made it that we will be back here ever year and are going to tell all of our retired friends about this little GEM!
So Rodney get ready for the calls. The entire staff was GREAT!!!!!!!!!!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Biloxi, responded to this review, March 8, 2013
Dear Nancy L,

Thank you for telling us about your stay with us. Thank you for telling us about your vacation. We are glad to hear that your anniversary was great. We are so glad that we could accommodate you and your husband. We will pass your comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope you will consider us again in the future.

Sincerely,,
Country inn & Suites Ocean Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Level 4 Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 5, 2013

I recently was on business in the Ocean Springs/Biloxi area and stayed at this Carlson property. I stay at Country Inn and Suites all over the southeast US, Colorado and California. This hotel is no different. Very clean and well appointed. TV and internet services top of the line. The entire staff was helpful from check in to departure. The breakfast was very good. The common areas lobby, parking lot and breakfast area was impeccably clean!!! Great location. Easy access to restaurants, casino and shopping. Look forward to staying there in the future as my business needs leads me back to the Mississippi Gulf Coast!!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lawrence L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Biloxi, responded to this review, March 8, 2013
Dear Lawrence L,

Thank you for telling us about your stay with us. We really appreciate all of our business travelers. Thank you for staying with us. We will pass your comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Country Inn & Suites Ocean Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocean Springs, Mississippi
2 reviews
Reviewed March 2, 2013

I've stayed in many locations throughout my travels. This place rates top shelf. The staff, in particular DeDe and Rodney, were absolutely superb. I even had the chance to speak with the owner who was hospitable and very personable. Would I stay here again? An easy answer - Without question!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Biloxi, responded to this review, March 5, 2013
Dear Tim,

Thank you so much for telling us about your stay with us. We appreicate all of your feedback regarding your stay. We will pass your comments on to DeDe and Rodney. Our staff members always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Country Inn & Suites Ocean Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeland, Florida
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 25, 2013

The staff was very friendly and accomodating. I was having a terrible day when I walked in, and was the smiling, positive attitude of the front desk changed everything immediatedly.The breakfast was good, and food was replenished promptly. Checkin and checkout was very easy. The rooms were nice and clean.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brightangels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Biloxi, responded to this review, February 26, 2013
Dear Brightangels,

Thank you for telling us about your stay with us. We hope you enjoyed your time in the area. We are so glad that we could make your day better. We will pass your comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We hope you will consider us again in the future.

Sincerely,
Country Inn & Suites Ocean Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
1 review
Reviewed February 19, 2013

Stayed in a one bedroom suite. Room was nice.
Hotel seemed to be well maintained. Staff was very nice and made you feel right at home,
especially Rodney...
Would absolutely stay here again.

Thanks again Rodney, went above and beyond customer service........

Room Tip: One bedroom sutie very nice with small livingroom in it...
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Biloxi, responded to this review, February 21, 2013
Dear Sara S,

Thank you for telling us about your stay with us. We appreciate all of your feedback. We will pass your comments on to our staff. Thank you for your comments about Rodney we will make sure that we pass these comments on to him. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for your time. We hope you will stay with us again in the future.

Sincerely,
Country Inn & Suites Ocean Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Des Moines
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 18, 2013

This hotel didn't meet our expectations for Country Inn & Suites from past stays at the chain. We stopped directly and the price we paid was quite a bit higher than those listed on hotels.com or other web sites for that night. However, we were close when we decided to stop for the night and just wanted a room. The lobby and room were basically quite clean. The walls in the bathroom are showing their age and the last repainting was poorly done, so it might have seemed less clean than it actually was. The bedding was strange. The sheets were well-worn and the top sheet's top seam was completely torn apart. It would take only a quick fix on a sewing machine rather than putting something like that on the bed. It was also made strangely: the top sheet stopped short at the foot of the bed (nothing tucked in) and had excess length at the top. As some other people have noted, the bedding consisted of a top sheet and a heavy duvet-which I didn't want to pull up over me even though I was chilly. The breakfast was staffed by a very friendly attendant who also seemed to double at the front desk. Real dishes were used rather than throw-away plastic/paper. The offering was okay, perhaps a bit less than I've experienced at other hotels in the chain.
My overall feeling was one of not being completely comfortable at this hotel. The staff didn't seem very professional or overly friendly (other than the breakfast attendant). It seemed like a family-run hotel where cost-cutting corners had been taken, losing some of the "polish" of the chain.

Stayed February 2013, traveled as a couple
Helpful?
1 Thank KDDalso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Biloxi, responded to this review, February 19, 2013
Dear KDDalso,

Thank you so much for telling us about your stay with us. We appreciate all of your feedback regarding your stay. We are sorry that you were not satisfied with your room. We value all guest feedback. It allows us to make the necessary changes to the hotel to make it better for you, and future guests to the hotel. Thank you so much for your time. We hope you will consider us again in the future.

Sincerely,
Country Inn & Suites Ocean Springs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Biloxi

Property: Country Inn & Suites By Carlson, Biloxi
Address: 13900 Wilfred Seymour Rd, Ocean Springs, MS 39565-9671
Phone Number:
Location: United States > Mississippi > Ocean Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Ocean Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Biloxi 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Country Inn Ocean Springs
Ocean Springs Country Inn

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