Room (suite) was clean. Carpet damaged from hot iron being left on floor in two places. Front desk staff rude at check in and throughout stay. Reservation guaranteed by credit card, but I paid cash for the room, front desk refused to give me a receipt for cash payment. Waited 30 minutes at check in. Only one employee working check in. Two employees sitting at front desk, trying to count money, and arguing about the total. After returning home, I contacted corporate and they promptly sent a written apology along with a no-expiration voucher for a free night at any location.
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- Also Known As:
- Country Inn Ocean Springs
- Ocean Springs Country Inn