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“adequate accommodations; horrible and rude staff”

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Country Inn & Suites By Carlson, Biloxi
Ranked #2 of 9 Hotels in Ocean Springs
Reviewed April 19, 2008

Room (suite) was clean. Carpet damaged from hot iron being left on floor in two places. Front desk staff rude at check in and throughout stay. Reservation guaranteed by credit card, but I paid cash for the room, front desk refused to give me a receipt for cash payment. Waited 30 minutes at check in. Only one employee working check in. Two employees sitting at front desk, trying to count money, and arguing about the total. After returning home, I contacted corporate and they promptly sent a written apology along with a no-expiration voucher for a free night at any location.

  • Stayed: April 2008, traveled with family
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Thank threedixiegrits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (372)
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368 - 372 of 372 reviews

Reviewed October 26, 2007

Attractive building and grounds with a white picket fence around its perimeter. Close to interstate, some noise even though our room was on the side away from the freeway. Our room had a microwave & mini-refer, ceiling fan, sofa, and a work table with ethernet cable. Cook your own mini-waffles at breakfast (fair).

  • Stayed: October 2007, traveled as a couple
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1  Thank BigTXN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2007

Bad...
The price for staying in the area is too high. They were doing some remodeling. They were nearly done and it was not much of an issue. Slow at check in. One person covering the front desk. Road work in area made for some rough traveling.

Good...
The hotel was clean. The continental breakfast was good.

  • Stayed: July 2007, traveled with family
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1  Thank Little_Traveler_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2005

I stayed at this hotel for 1 night in July 2005 while traveling across the country for business. Pros: The hotel is newer, very clean, and conveniently located off the interstate, which was not audible. The parking is safe. close to the front door, and plentiful. The hotel lobby and breakfast areas were clean and attractive as were the large rooms/suites. There are several gas stations at the exit for re-fueling. Cons: While there is a waffle house by the hotels at the exit, one has to try a couple miles to get to any restaurants but there are several available (mostly local ones; especially a great catfish place on the bayou with beautiful views to enjoy while eating).
I always look for a clean, newer hotel at a nice (not scary/seedy) exit; this hotel fits the bill. I would stay here again and I'm very picky.

  • Stayed: July 2005, traveled on business
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4  Thank jnz2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2015 via mobile
Google Translation

Stayed: September 2015, traveled as a couple
Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Biloxi

Address: 13900 Wilfred Seymour Rd, Ocean Springs, MS 39565-9671
Phone Number:
Location: United States > Mississippi > Ocean Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Ocean Springs
Price Range: $71 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Biloxi 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Country Inn Ocean Springs
Ocean Springs Country Inn

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