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Hampton Inn New Albany
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Reviews (449)
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All reviewsgreat hotelclean roomsfree dinnerroad noisei highly recommend this hotelcomplimentary breakfastole misscomfortable bedhome away from homeindoor poolwafflesgreat roomfront desk staffnice staydefinitely stay here againnext morningstaff was friendly
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Reviewed November 2, 2013

My wife and I have stayed at this motel several times over the four years that it has been opened. In October we visited the hotel twice: 22 and 30 Oct.

We always ask for the most quiet room available and for each visit our assigned rooms were very quiet. However, on the 22nd our room was an "accessible' room. (Meaning that access and grab bars and bath room was designed to accommodate a wheelchair bound person.) A plus feature of this hotel is the wonderfully ample water pressure for the shower.

It was very disturbing therefore when the hand held shower head would 'fly' off it's holder/bracket. This happened several times as the wife showered and I ascertained that the mounting bracket was faulty/broken. Once aware of this we were quite able to adapt.

Next morning at check out I explained the safety hazard to the front desk. An unsuspecting chair-bound person could be seriously hurt in the shower at the hydraulically powered hand held shower head came rocketing off its mounting bracket onto the head of the person seated to intercept the forcefully flying shower-head!

When we returned on 30 Oct I inquired as to the status of this issue. How pleasing it was to have the desk clerk (was she a member of management?) respond. She spoke of the matter with authoritative knowledge and in such a way as to convince me of the seriousness with which the motel received and rectified the safety hazard. She conveyed the sense that management sincerely appreciated being told of the deficiency so that it could be rectified before anyone got hurt.

This quality impressed me greatly.

Let me also state that this Hampton Inn must be one of the cleanest, most dust, stain and dirt free motels we have visited.

Of course all other aspects of our two stays were faultless. We will certainly visit this Hampton Inn the next time we travel across MS.

Room Tip: As for a quiet room away from the highway.
  • Stayed: October 2013, traveled as a couple
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Thank AikenBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
43918Jneely, Manager at Hampton Inn New Albany, responded to this reviewResponded November 22, 2013

Thank you for staying with us Hampton Inn New Albany MS. We love having you here.. The accessible hand held shower was rectified, sincerely appreciate being made aware. We thank you again hope to see you soon. Excellent feedback.

Team Hampton

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Reviewed October 31, 2013

My family and I stayed at the Hampton Inn at New Albany, MS for the Ole Miss/Idaho homecoming game. What a great hotel they have there. The rooms were VERY spacious, as well as the bathrooms; extremely clean and friendly staff. Would absolutely recommend to anyone.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Hampton
Thank William H M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
43918Jneely, Manager at Hampton Inn New Albany, responded to this reviewResponded November 22, 2013

Thank you for choosing Hampton Inn New Albany MS. We have a great team here,and we love having you here..

Team Hampton

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Reviewed October 30, 2013

We stay here on football weekends when visiting our daughter at Ole Miss. It is a short easy drive to Oxford. The hotel is always clean and the staff is very welcoming. A special thanks to Miss Billie who has helped with reservations and given us helpful tips! We plan on staying here on future visits.

  • Stayed: September 2013, traveled with family
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Thank annechangirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
43918Jneely, Manager at Hampton Inn New Albany, responded to this reviewResponded November 22, 2013

Thank you for staying Hampton Inn New Albany MS.


Thanks Team Hampton Inn

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Reviewed October 24, 2013

This property was clean, friendly, and obviously well managed. We had intended to stay in New Albany, but it was Old Miss game night so we had to move on. We were skeptical about Olive Branch but now we are believers.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Hampton
Thank TulsaTraveler80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
43918Jneely, Manager at Hampton Inn New Albany, responded to this reviewResponded November 22, 2013

Thank you for choosing Hampton Inn New Albany MS. We look forward to your return. Thank you again.

Team Hampton

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Reviewed October 22, 2013

A clean Hampton Inn between Birmingham and Memphis. The staff was friendly. The breakfast was ample with plenty of variety. The breakfast area was large, too. There was enough room for the Tennessee Volunteers Volleyball team and coaches while leaving enough room for the rest of us. My only complaint was the noise from the freeway. Next time I will stay on the north side of the hotel.

Room Tip: Rooms on the north side are quieter.
  • Stayed: October 2013, traveled with family
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Thank DH_on_the_Gulf_Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billie j, Front Office Manager at Hampton Inn New Albany, responded to this reviewResponded October 24, 2013

Thank you so much for choosing Hampton Inn in New albany, MS. We are glad that you enjoyed our hot breaksfast bar our clean fresh beds.We do have rooms available away from the highway, we are so sorry and would like another opportunity to serve you in the future. We will make a note that you pefer a room away from the highway.

Thank you

Team Hampton

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