My wife and I have stayed at this motel several times over the four years that it has been opened. In October we visited the hotel twice: 22 and 30 Oct.
We always ask for the most quiet room available and for each visit our assigned rooms were very quiet. However, on the 22nd our room was an "accessible' room. (Meaning that access and grab bars and bath room was designed to accommodate a wheelchair bound person.) A plus feature of this hotel is the wonderfully ample water pressure for the shower.
It was very disturbing therefore when the hand held shower head would 'fly' off it's holder/bracket. This happened several times as the wife showered and I ascertained that the mounting bracket was faulty/broken. Once aware of this we were quite able to adapt.
Next morning at check out I explained the safety hazard to the front desk. An unsuspecting chair-bound person could be seriously hurt in the shower at the hydraulically powered hand held shower head came rocketing off its mounting bracket onto the head of the person seated to intercept the forcefully flying shower-head!
When we returned on 30 Oct I inquired as to the status of this issue. How pleasing it was to have the desk clerk (was she a member of management?) respond. She spoke of the matter with authoritative knowledge and in such a way as to convince me of the seriousness with which the motel received and rectified the safety hazard. She conveyed the sense that management sincerely appreciated being told of the deficiency so that it could be rectified before anyone got hurt.
This quality impressed me greatly.
Let me also state that this Hampton Inn must be one of the cleanest, most dust, stain and dirt free motels we have visited.
Of course all other aspects of our two stays were faultless. We will certainly visit this Hampton Inn the next time we travel across MS.
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- Hampton Inn Canton Ga ... more less
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