I am deeply disappointed in Sleep Inns hotel services this pas weekend (7/2/10)! My husband, our 4 month old baby,my parents and my 6 year old sister came all the way from Texas to go to my uncle funeral and we get to Sleep in at 3 in the morning and they gave our two rooms away. Mind you I reserved the rooms on Thursday and explained to their staff that we will be arriving around the time we got there and she tells me that she called my house three times and ran my card three times but it didn't work so she gave our rooms away. How can I answer my home phone if I am on the road. Mind you afterwards I checked my home phone messages and it said she called at 2 am to see if I was still coming. Who calls someone house at two in the morning if they told you they will be there around 3 am? When i asked to speak to the manager she said that he was at home. So I told her I want the number the the owner of the the hotel and she said she didn't have his number. But she gets on the phone and makes a call to someone and then starts laughing on the phone making light of the situation! How rude is that?! I will not recommend anyone to stay here at Sleep Inn because of their lack of morality and greed to get the Ol' Mighty Dollar! We ended up staying at the Northeast Inn Conference Center on the weekend and they didn't have any problems with my card when they ran it! It was a lovely stay there!
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- Also Known As:
- Sleep Inn Meridian
- Meridian Sleep Inn