While the Microtel may not be rated a 5 star hotel among elite hotels, it is DEFINITELY a 5 star for the consistency and dependability. I have stayed at this hotel at least 12 nights in the past six months. My stays are always pleasant and comfortable. Renovations and upgrades in certain areas of the hotel are in progress, hence what some may view as dusty and untidy is really just a work in progress. Is very apparent that the hotel management and staff strive to please. The hotel is a "home away from home" for myself as I travel to the area often. The location is very convenient which allows for easy access to shopping and dining. Can't beat the service and hospitality!
Staff was great; building was ok; lobby smelled and looked dingy; carpets and hallways were dirty; trash in hallway; hotel did not smell clean. Phone in room was nasty and needed cleaning. Exterior doors need attention r.e. cleaning and/or paint. I expected better sanitation for 79 dollars per night... This was motel 6 quality for twice the money. Your competition at this location is great. Guests have many choices next door to this property at similar price points. I would only stay at this hotel if the cleanliness improved. Don't know how I'd know that just by booking online and wouldn't want to guess at it.