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“Great internet but lots of noise”

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Country Inn & Suites By Carlson, Meridian
Ranked #15 of 30 Hotels in Meridian
Reviewed April 9, 2013

I stayed here on a recent business trip and was hoping this would be a place that I would be able to return to because of the rate and location. The problem is that the doors slam closed and make a thounderous noise when they slam closed and they are continually slamming all the time, into the wee hours of the morning. My room was on the lower level and in addition to the slamming doors, there was a lot of noise from the occupants above me. Quite a miserable experience for such a nice place otherwise.

Stayed: April 2013, traveled on business
Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Online, Customer Care at Country Inn & Suites By Carlson, Meridian, responded to this reviewResponded April 14, 2013

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the noise the doors closed. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.. Please also feel free to contact us at Customer Care. Our email is CCare@carlsonrezidor.com. ~Dana

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283 - 289 of 346 reviews

Reviewed November 30, 2012

My family and I have stayed here many time over the years, but this was the first time we felt disappointed. It has been two years since our last visit, and this was the first time we felt like the room really hadn't been cleaned thoroughly. I'm not sure if management or something else has changed over those 2 years. The carpet didn't look well vacuumed and the furniture looked like it had been wiped, but not cleaned as there were several stains on the couches and chairs. Yes, we did inform the staff of our concerns.
We are loyal to a point, but I think we'll try the Drury or HGI our next stay to see if they are any cleaner.

  • Stayed: November 2012, traveled with family
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Thank PittJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Online, Customer Support at Country Inn & Suites By Carlson, Meridian, responded to this reviewResponded December 10, 2012

Dear PittJim,

We appreciate you taking the time to write your review. We apologize that the room’s cleanliness was not up to standard. We have shared your comments with the hotels management and cleaning staff to ensure this does not happen again. If you are in the area again we ask that you give our hotel another chance.

Sincerely,

Tim S
Online, Customer Support

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Reviewed November 20, 2012

We stopped in Meridian for one night on our way to Natchez. When we found
that the Drury Inn (our first choice) was booked, we chose Country Inn and Suites
and were not disappointed! The room rate was significantly less than comparable
hotels in the area. The room was clean and beds were comfortable. Breakfast was
better than the usual comp breakfast. Very convenient location across the street
from the mall. Our brief stay was very pleasant.

  • Stayed: November 2012, traveled as a couple
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1  Thank choll639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2012

Stayed there this past weekend the rooms,lobby ,parking area were clean. The staff at the front desk were helpful and kind. We asked for direction to a certain store the gentleman gave us directions with no problem. The breakfast was awesome my kids enjoyed making their own waffles and the lady in the dining area was helpful and super nice. A very kind lady, wish i remembered her name to give her a thank you . We will stay here ever home game Alabama has during football season.....TOP NOTCH and AFFORDABLE!

  • Stayed: November 2012
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Thank wherr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2012

This was pretty much your standard mid-grade hotel stay. We found the staff to be friendly and the hotel was clean. The location is across the street from a large mall, with many fast food type restaurant establishments all within walking distance. We would stay here again!

  • Stayed: May 2012, traveled as a couple
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Thank StarServiceGuide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2012

The check in process was extremely long. They tried to charge us a different rate that what was on our confirmation. No towels in the room, but we were able to go to the front desk to get them. They were not delivered. The bed was made but the pillows were thrown in the middle of the bed without pillow cases. The people in the room directly above us had small children that were running and jumping constantly. Very loud. We called the front desk, they offered no resolution. Even though the hotel was not near full, moving was not an option.

Due to this experience, we will not stay at another Country Inns and Suites in any city.

  • Stayed: June 2012, traveled with friends
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Thank PW787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Online Customer Support at Country Inn & Suites By Carlson, Meridian, responded to this reviewResponded August 7, 2012

I am so sorry to hear of the problems that you experienced while at our hotel. It is always our goal to have every guest leave satisfied with their experience. Please know that all of our guest comments are taken seriously and we are working to ensure that they do not happen again. Again, please accept my more sincere apologies for the issues that you experienced.

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Reviewed July 13, 2012

Very large stain in middle of floor made room appear dirty. Front desk said they had attempted to have it cleaned twice, but stain would not come out. Then, they said they were having a carpet cleaning service come the following day. In addition, no shampoo anywhere in hotel. The front desk employee said they were waiting for the truck which wouldn't arrive until the following day. The breakfast was poor, although the server was very sweet...only fruit was a few pieces of canned grapefruit and yogurt was in a larger container and looked too messy for me to feel it was clean enough to consume. Food including yogurt and grits on counter. No individual yogurt, no apples, no bananas, no grapes or pears. No bran or granola cereals. Eggs were poached, I think; they looked rubbery, so I didn't taste. My daughter liked the waffle. Only choice of milk was 2% and I had to request milk because the pitcher was empty. I also had to request that the table be cleaned as there was syrup all over the only table big enough to seat 3. Overall, the hotel facility itself is basic, no frills, but seems safe. Staff is polite. Seems that they just don't go the extra mile to actually make it nice. It doesn't take much to put a guest in a room without a large carpet stain and the hotel was definitely not full. It only takes planning ahead to make sure shampoo is available and if it is not, a staffer could drive the 1/2 block to the dollar store to pick up a bottle of shampoo. And, it is just as easy to serve healthy food as non-healthy, or to at least give the option. Also, keeping only 1 pitcher of milk out for an entire hotel seems ridiculous...and if you choose to only have 1 pitcher, the guest should be able to expect that it should be at least 1/2 full at all times. I am returning to Meridian soon, but will not be staying here again.

Room Tip: Choose a room in another hotel.
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  • Stayed: July 2012, traveled with family
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1  Thank cem123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Meridian

Address: 538 Bonita Lakes Dr, Meridian, MS 39301-6992
Phone Number:
Location: United States > Mississippi > Meridian
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 30 Hotels in Meridian
Price Range: $76 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Meridian 2.5*
Number of rooms: 64
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Also Known As:
Country Inn And Suites Meridian
Country Inn & Suites Meridian Hotel Meridian

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