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“Excellent Stay”

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Hilton Garden Inn Jackson/Madison
Ranked #1 of 2 Hotels in Madison
Certificate of Excellence
Murfressboro, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Stay”
Reviewed March 1, 2014

The room was very clean and the hotel was close to many resturants and other businesses you may have needed. I wil stay there again if in the area. This hotel has a great business center, good breakfast, pool and above average fitness center. There were outside sitting area's for conversation and relaxing.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank John R C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review, March 3, 2014
Thank you so much for taking the time to review our property, and for all your kind words! We look forward to seeing you again the next time you visit the Jackson/Madison area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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456 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Bossier City, La, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 27, 2014

Hilton Garden in Madison, Ms was a great help and experience to our family. Very convenient to our family celebration of our Aunt's 90th birthday. I would highly recommend this location to anyone. The staff was very helpful with our 15 member group and we were all on the same floor. That was very helpful to keep everyone together.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review, March 1, 2014
We're so glad to have been a part of your family's special celebration! Thank you for choosing to stay with us!
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Saucier Mississippi, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 25, 2014

We have stayed several times at this Hilton Garden Inn. It appears to be renovated since the last time we stayed at this inn. The appearance has been updated and the staff provided helpful service. The hottub had hot water but it did not work properly. We still enjoyed the hotwater. Overall my family and I enjoyed the amenties and would recommend it for both business and family outings.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Joe N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review, February 27, 2014
Thank you very much for your business! I'm so glad you mentioned our recent property improvements. We are very proud of our new look! Please accept my apologies that the hot tub was not working correctly during your stay. Rest assured, I will pass along the issue to our Maintenance Department for a resolution. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leakesville, Mississippi
Level 4 Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 23, 2014

His hotel is as close to prefect as you get. Staff was very professional and friendly. Room was clean and very relaxing. I will defiantly stay here again. This place is beautiful. Restaurants across the little lake with a bridge to walk across. Can't say enough about the friendly staff.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank patorswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review, February 27, 2014
Thank you for your kind words! I will be sure to pass along your compliments to the entire staff. Our goal is to always make your stay great! Come back and see us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olive Branch, United States
2 reviews
Reviewed February 17, 2014

Every thing was really nice. Liked the work station and the dining/beer area. The only thing I didn't like was the brand of coffee in the room. Staff was always very warm and friendly. Probably will stay there again.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rory R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review, February 27, 2014
We're so glad you enjoyed your stay! And thank you for your comments. We always appreciate feedback from our guests. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarksdale, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 5, 2014

service and accomodations are top notch, excellent location with plenty of 4-5 star restaurants within 10 minute drive time. Great location if you have business in Madison or North Jackson market. Spa and workout facilities are appropriate for size of facility. Full breakfast menu is available and quality of food is very good.... bar for happy hour is very pleasant and when weather permits, extremely nice outdoor patio area with fireplace available to relax on. Overall a very positive experience and excellent facility.

  • Stayed January 2014, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbolanos, Director of Sales at Hilton Garden Inn Jackson/Madison, responded to this review, February 10, 2014
Thank you so much for the kind review! We are so glad you enjoyed your stay with us. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, United States
1 review
Reviewed January 31, 2014

I hate to be picky but the beds were so firm/unforgiving that we had to visit the hot tub every morning to ease the soreness in our shoulders and sides. It might have just been the bed in our room but the hot tub is a great way to start out the day. Other than that everything else is good.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbolanos, Director of Sales at Hilton Garden Inn Jackson/Madison, responded to this review, February 4, 2014
Thank you for the review. I am very sorry your bed was too firm. Our Garden Sleep System beds have dials on the side that allow you to adjust the firmness as needed. I hope you'll choose our hotel again next time you're in Madison!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Jackson/Madison

Property: Hilton Garden Inn Jackson/Madison
Address: 320 New Mannsdale Rd, Madison, MS 39110-8459
Phone Number:
Location: United States > Mississippi > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Madison
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Jackson/Madison 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Hilton Garden Inn Madison Hotel Madison
Hilton Madison

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