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“Hilton Garden Inn”

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Hilton Garden Inn Jackson/Madison
Ranked #1 of 2 Hotels in Madison
Certificate of Excellence
Reviewed July 17, 2013

When in Jackson MS drive the extra 20 minutes to Madison MS and stay at the best hotel in the state. The staff is experienced and friendly. The Location is safe and convenient. I have stayed there many times and the staff always remembers my name. They really are a cut above the rest. Give them a try you will not be disappointed.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbolanos, Director of Sales at Hilton Garden Inn Jackson/Madison, responded to this reviewResponded July 19, 2013

Thank you so much for the kind review! We love having you as our guest. See you again soon!

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384 - 390 of 478 reviews

Reviewed July 13, 2013

I travel to the Madison/Jackson area for business at least once a year. This hotel is my favorite. The staff is always friendly. My room was ready when I arrived. Check-in took less than 2 minutes. The rooms are clean and fresh. The bed is comfy. The hotel is very comfortable and conveniently located to several restaurants and shopping. Madison is a very quaint town and the locals are very friendly. You won't regret a stay at this hotel.

  • Stayed: June 2013, traveled on business
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Thank Tijuana J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbolanos, Director of Sales at Hilton Garden Inn Jackson/Madison, responded to this reviewResponded July 15, 2013

Thank you so much for choosing our hotel for your business needs in the Jackson-metro area. We are so glad you enjoyed your stay in Madison and we hope to see you again soon!

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Reviewed July 11, 2013

I couldn't have been more pleased with the managment and staff at this hotel. One slight problem was quickly resolved . It is conveniently located to the interstate and to restaurants. The rooms are quiet and kept up very well. I will definately be staying here again.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Gail H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbolanos, Director of Sales at Hilton Garden Inn Jackson/Madison, responded to this reviewResponded July 15, 2013

We are so glad you enjoyed your stay with us and we hope to see you again soon! Thank you so much for the review!

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Reviewed July 8, 2013

After numerous stays at this hotel to visit family, I can say this was a terrific hotel. I had one problem and the management solved it immediately professionally and with great consideration. The entire staff was pleasant from the morning to evening. I will definitely be staying again to visit my out of town family.

  • Stayed: July 2013, traveled with family
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1  Thank scmom152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbolanos, Director of Sales at Hilton Garden Inn Jackson/Madison, responded to this reviewResponded July 15, 2013

Thank you so much for the review! We really appreciate you choosing our hotel while in the Madison area. Come back soon!

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Reviewed July 3, 2013

This was a business trip for one night. It is very conveniently located, and you can clearly walk to food options from this hotel. The linens are nice, rooms are spacious, and the bathrooms aren't luxury but are satisfactory. The price is on the high end of reasonable, but par for the course in the area. The location is safe and there is a nice indoor pool. The breakfast buffet was great. The service in the breakfast area was great and well priced. The front desk staff were very accommodating. Overall, very nice stay. I do business in this area from time to time, and will go back.

Stayed: May 2013, traveled on business
1  Thank Nicole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbolanos, Director of Sales at Hilton Garden Inn Jackson/Madison, responded to this reviewResponded July 5, 2013

Thank you so much for the review! We hope to see you again next time you're in the Madison area!

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Reviewed July 2, 2013

We recently stayed at this hotel for one night. The woman at the front desk was very friendly and welcoming. She gave us some great directions and tips for some of the stores in the shopping center that is right behind the hotel. There are several restaurants, a nail place, a Kroger and other shops within walking distance of the hotel property, and that made our stay quite easy. The room was spacious and clean, and the hotel overall was quite. I would definitely stay here again if I am in the area.

  • Stayed: June 2013, traveled with family
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1  Thank travelgirlEJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbolanos, Director of Sales at Hilton Garden Inn Jackson/Madison, responded to this reviewResponded July 3, 2013

Thank you for the review! We are so pleased to hear your family enjoyed their stay with us and hope to see you again soon!

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Reviewed June 23, 2013

This hotel is very clean and the staff is friendly. We only stayed one night on business passing through but would stay again if given the opportunity. The rooms were wonderful and large with good furniture that was very nice and comfortable. Not broken down like so many hotels. Front desk staff was friendly when we checked in and always spoke when walking by the desk. I do not like the Garden Inn beds so I can't speak to them fairly but these were better than some in other Garden Inns.
The very bright spot in our short stay was Gia in the breakfast area, she was a delight and really worked hard to please and take care of her customers. The morning we were there she was pretty much working the dining room alone but greeted every guest and knew her repeat guest and really made you feel at home. She made a point to remember what her guest drank and in several cases when she saw the guest come into the lobby area had their coffee and juice ready at a table. Great job Gia and thank you.
I would recommend this hotel highly,

  • Stayed: June 2013, traveled on business
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1  Thank Glen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbolanos, Director of Sales at Hilton Garden Inn Jackson/Madison, responded to this reviewResponded June 24, 2013

Thank you for the review! We will pass along the compliment to Gia. She is outstanding and we are so glad to have her as part of our HGI family! Hope to see you again soon!

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Additional Information about Hilton Garden Inn Jackson/Madison

Address: 320 New Mannsdale Rd, Madison, MS 39110-8459
Phone Number:
Location: United States > Mississippi > Madison
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Madison
Price Range: $93 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jackson/Madison 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Hilton Garden Inn Madison Hotel Madison
Hilton Madison

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