After waiting four our sushi for just over an hour and having watched 2 tables seated after us get their food, eat, and leave, I told the waitress I would just pay for the beer I had and leave. She brought the owner over and said "oh your ticket was lost please don't leave, your meal will be right out and complementary". I agreed mainly because I was starving after the wait. Sushi was ok, and the ticket comes, 10 dollar discount,nothing "complementary". I paid and left a very unsatisfied customer. You shouldn't say it will be complementary so your customers don't leave then stick them with the bill. Terrible service
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