We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pleasantly Surprised”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Quality Inn & Suites Southwest
Ranked #15 of 39 Hotels in Jackson
Peoria, Arizona
Level 5 Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Pleasantly Surprised”
Reviewed February 28, 2014

We were a little leery when we saw the road leading up to this property. Admittedly, the condition of the street is not the property's fault, but it does leave an impression just the same. However, we were greeted very pleasantly and the room was better than some Quality Inns we've used. My wife and I both got a good night's sleep and didn't find anything of note to complain about. We were going to skip breakfast the next morning because we were ready to leave at 5:30, but it was ready early when I went to check out and it turned out to be very good, including the hot items; egg patties, sausage and waffles. We'll definitely stay again when in the Jackson area.

I should note that we don't get hung up on minor defects, like the caulking, etc. We just want a clean, quiet and comfortable room at an affordable price. We are generally content with a typical continental breakfast of sweet rolls, cereal, etc., so any time we actually get a nice, hot breakfast, it is a welcome plus.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review, March 31, 2014
Dear Mr. Montgomary,

Thank you so much for your time, and review. I apologize for the delay in response. Due to an error, my earlier response to your review did not post. Therefore I am rewriting my response!
I am so glad that you and your wife had a great stay with us! Your feedback was very important to us and our staff, who uses it continually to improve our service to our valued guests.
We look forward to seeing you soon!

Trupti(Tru) Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

116 reviews from our community

Traveler rating
    26
    51
    21
    8
    10
See reviews for
39
42
7
15
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 13, 2014

Trupti (Tru) is the general manager who is very nice & hospitable. The room was cozy and the breakfast was amazing (all included in your stay)! If I ever go back to Jackson, MI I would definitely stay here again!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lindsey c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortinnsouthwest, General Manager at Quality Inn & Suites Southwest, responded to this review, March 3, 2014
Dear Guest,

Thank you so much for taking time out to give us a review..Myself and our staff truly feel rewarded by your kind response. We are so glad to have meet your expectations. Thank you for choosing our Hotel, and it will be a joy to serve you again!

Trupti (Tru) Patel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina, United States
Level 6 Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 17, 2014

We were headed to Dallas, needed a halfway point for the night. I chose this because it offered an in-room whirlpool in some rooms. My husband is disabled with severe RA, so after a long day on the road, something like this is very good. The staff was very friendly, accommodating. The hotel is a little older, but the feel is nice and comfortable. The pool is outside, but very clean. The reviews on this were also quite good. It is very close to shopping and restaurants.

Room Tip: I would definitely opt for the extra for the whirlpool room if you need to unwind or loosen up.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cindy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 4, 2014 via mobile

We stayed for one night during our holiday travels.

Room was nice, and spacious. It had a microwave and refrigerator.

Continental breakfast was great as well. Service was great.

Location is also great. Right off interstate, next to IHOP and Wal-Mart.

Stayed December 2013
Helpful?
Thank Tortugaamor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 26, 2013 via mobile

We stopped for an overnight on our way home for the holidays. Got in late, about 11pm with all our kids. Room was very nice, all the staff was very friendly. Exactly what we needed at a great price. Even had a very delicious complementary breakfast in the morning.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bertownley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 29, 2013

I stayed for 2 nites celebrating my 50 th birthday. I was a little skeptical about the outside surrounding. This was your basic room with simple amenities but the customers services and housekeeping made my stay very welcome with southern hospitality...room was clean but Furniture upholstery was worn and pillows were like sleeping on folded piles of sheets,no stuffing or fillings.breakfast was ok.. overall stay was excellent and I would stay again.The front desk clerk (Shirley ) was very helpful, southern hospitality, her outgoing personality made our stay worthwhile.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank crawfordsusan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bainbridge, Georgia
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 5, 2013

Like a dummy I left my new Samsung Galaxy Note electronic tablet, with no ID on it, in our room and drove home. Hours down the freeway I get a call from the nicest lady at the Comfort Inn telling me of my mistake. This is almost too good to be true but it is: She worked with Fedex, labeling and packing my tablet so it would arrive safely, which it did. During the process I offered a financial reward. When I got my tablet in great condition I called to ask how to get her the money and she said she did not want the money but was happy to do the good deed for me. She said that a nice note here would do it: Well Jena, here it is and I am so grateful to you and Comfort Inn for taking care of me. Thank you so much.

Room Tip: We go out of our way to stay at the Jackson Miss Comfort Inn, it is so clean and comfy.
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank LawrenceS544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Jackson hotels
9.2 mi away
Comfort Inn
Comfort Inn
#6 of 39 in Jackson
308 reviews
10.4 mi away
Hilton Jackson
Hilton Jackson
#1 of 39 in Jackson
913 reviews
9.4 mi away
Fairfield Inn & Suites Jackson
Show Prices
Show Prices
Show Prices
9.3 mi away
Baymont Inn & Suites Jackson
5.7 mi away
Cabot Lodge Millsaps
Cabot Lodge Millsaps
#11 of 39 in Jackson
188 reviews
4.5 mi away
Hilton Garden Inn Jackson Downtown
Show Prices
Show Prices
Show Prices

Been to Quality Inn & Suites Southwest? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites Southwest

Property: Quality Inn & Suites Southwest
Address: 2800 Greenway Dr, Jackson, MS 39204-3305 (Formerly Comfort Inn)
Phone Number:
Location: United States > Mississippi > Jackson
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Jackson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Southwest 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
The Quality Inn & Suites Southwest is conveniently located at the intersection of Interstate 20 and Highway 18, less than four miles from Jackson State University. This Jackson hotel is minutes from the Mississippi Museum of Art, Mississippi Veterans Memorial Stadium sport and event facility, the Jackson Zoological Park and Millsaps College. The Jackson-Evers International Airport is just 12 miles away. Additional points of interest include the Mississippi Agriculture & Forestry Museum, the Ross Barnett Reservoir and the Mississippi State Capitol building. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Choice Hotels, Booking.com, Travelocity, Cancelon, Hotwire, Agoda and HotelQuickly so you can book your Quality Inn & Suites Southwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Jackson
Jackson Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing