Upon check in the first room they gave me had been broken into before we arrived and all the televisions, pots and pans and other things were missing. I went back to front desk and they gave me another room key. When I arrived at room 317 the door was open and people were arguing in the room. They did not belong there but they were using it. I went back to front desk and they said they would contact security. (I checked three hours later and the front desk told me that they had not had a chance to do it yet). Scary that people who broke into hotel didn't seem to matter to the front desk! They gave me another room key and when I went to this room it hadn't been cleaned yet. Then finally on the fourth try the room They gave me was ok. During the stay the room my daughter rented the smoke alarm went off twice in the middle of the night for no reason. She called the front desk and they sent someone up who pulled it halfway out of the ceiling. She was told they would fix it in the morning. They never did. The carpets smell and are badly in need of replacing through the whole hotel. Overall I rented four rooms for a wedding we had in Mississippi and I would not recommend Extended stay hotels to anyone EVER!!! This was the worst and scariest hotel I have ever been in! My wife and I stay in many hotels, usually one a month for a weekend at least and this was by far the worst experience ever!! We also had an issue with lost and found. They found my daughters cell phone and was not going to return it until I had to argue continually with them. What a miserable excuse for service. The front desk was rude and belligerent. Most of the time there was no one to be found there. Also they ran out of wash rags while we were there. This is only a partial list of problems
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- Also Known As:
- Extended Stay Deluxe Jackson - East Beasley Road Hotel Jackson
- Extended Stay Jackson
- Jackson Extended Stay