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“Great hotel, friendly staff.”
Review of Comfort Inn

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Comfort Inn
Ranked #6 of 39 Hotels in Jackson
Certificate of Excellence
New Orleans, LA
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great hotel, friendly staff.”
Reviewed September 10, 2008

As the previous reviewer said, the hotel was slammed with "refugees" during Hurricane Gustav. We were a family of these so-called "refugees," forced to evacuate South Louisiana when the hurricane was heading our way. I am a frequent guest of Hampton Inns nationally, so we decided to stay at the Hampton Inn Jackson. I booked a few days before the hurricane arrived, and I'm glad I did because the entire city ended up selling out of hotel rooms. The first thing I noticed was how friendly the staff was upoin our arrival. About 30 minutes after checkin, someone from the hotel staff called all four of our rooms asking us if we were happy with the accomodations. We were. Rooms were large and clean, but slightly dated. We were travelling with my elderly grandmother and the hotel manager even went to the drugstore for her! Breakfast at this Hampton was particularly good and the pool was clean. Vending machines accepted credit cards - how cool! All in all, this was an excellent property and I'd stay here again (hopefully not during another evacuation!).

  • Liked — Friendly staff.
  • Disliked — Rooms slightly dated, but very clean.
  • Stayed September 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
2 Thank Dan504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this review, September 7, 2012
Thanks for making comments here. We know that having to evacuate from a Hurricane can be a very disrupting event for people forced to leave their homes. We do our best to understand and realize this and to make their stay as enjoyable as possible. More than anything, we just want to treat them as if they were guests in our own personal homes. We appreciate the business and always make lots of friends during these trying times.
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303 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Marietta, Georgia
Level 4 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 1, 2008

We just got back from Jackson where we spent the weekend at the Hampton Inn North there. Frankly, it was not our first choice but the hurricane was coming and we had to take what we could find that was reasonably priced and had a decent rating.

We arrived on Saturday and the place was pretty much slammed with refugees from New Orleans already. By Sunday the refugees had taken over the place and the staff handled it all beautifully. Many refugees had food that they had salvaged from their homes and the hotel actually placed it in the hotel freezer for them. As you can imagine, the refugees and the staff were both under a lot of stress and strain but we never saw or experienced anything but courteous behavior from everyone. Many refugees had their pets -- small dogs, birds and a few cats.

We left on Monday to move on to another town but things were definitely under control.

The rooms look much newer than the rest of the property (which is not bad at all) and the bed was awesome. My only complaint was that the internet (which is free) is pretty slow. Maybe the refugees were slamming the internet there too.

The staff of this Hampton Inn are to be commended for their response to this crisis.

  • Liked — Helpful staff
  • Disliked — Slow internet access
  • Stayed August 2008, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Bob980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this review, September 7, 2012
Thank you for takin the time to write. We have a wonderful and thoughtful staff of caring people. I am fortunate to have them here.
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Sachse, Texas
Level 3 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 11, 2008

Recently stayed overnight in Jackson, Mississippi at the Hampton Inn-Jackson North. It was a great stay. The beds and pillows are very comfortable. We were very pleased. The free continental breakfast is good, and there is a variety for the picky eaters. Easy on and off location in Jackson.

  • Liked — Easy access; great beds/pillows
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank True2Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southest US
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 11, 2008

This is one nice Hampton Inn. Safe, nice location and very well managed. Common areas and rooms were extremely clean, well-decorated and comfortable. The bed was really comfortable, with the super soft linens, where even the duvet is changed for each new guest. Also, very quiet.

Have no hesitations in staying here. Based on the other reviews, I actually drove several miles out of my way to stay there...and would do it again. Its a slam dunk and worth the extra trouble to stay in a place where you don't have to worry about anything.

  • Stayed February 2008
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
4 Thank atinfl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level 6 Contributor
186 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed July 2, 2007

This property is an example of why Hampton Inns are an excellent travel choice. The courteous booking, the very clean room, new comfortable bedding, nicely appointed room and bath and satisfactory breakfast.

A superlative property for the price.

  • Liked — The staff was excellent and accomodations fantastic.
  • Stayed July 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Conchobar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this review, September 7, 2012
Thank you !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa, OK
Level 5 Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed June 16, 2007

Hotel is conveniently located off Interstate. Lobby is inviting. Desk Clerk was friendly and helpful. Room was immaculate - very clean. Furniture, bedding, carpet and decor were modern and new looking. Room was slightly larger than standard hotel room. Bedding was white and clean - with down comforter and lots of pillows; mattress was firm -- just like the last time I stayed at a Ritz Carlton, but for a lot less. Bathroom was roomy and clean. Very quiet; we never heard any other guests. We used the pool and it was fine, and the morning breakfast was pretty good too.

I just don't know what more you could expect for less than $100.

  • Liked — Modern and clean; convenient location to Interstate
  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MoneDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, Owner at Comfort Inn, responded to this review, September 7, 2012
Thank you for your comments!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 14, 2007

Great hotel, good rates - very helpful staff. Overall, very good experience - only one problem, something missed by housekeeping staff
but immediately corrected as soon as we notified the front desk. Very
comfortable, clean, attractive bedding - nice room for a good price. Complimentary tea & coffee in the evenings, nice breakfast in the mornings and staff always available to be sure guests are satisfied. Great experience.

  • Liked — Bedding - comfortable, attractive & clean
  • Disliked — Right on the interstate, so not much of a view
  • Stayed May 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank TexasB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this review, September 7, 2012
Thank you for taking the time to comment !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 465 Briarwood Dr, Jackson, MS 39206-3004
Phone Number:
Location: United States > Mississippi > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Jackson
#3 Family Hotel in Jackson
#7 Business Hotel in Jackson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
119 beautifully appointed guest rooms. Seasonal outdoor swimming pool. Luxurious pillowtop bedding. Complimentary wireless internet. Complimentary hot breakfast. Free nearby full service health club. ... more   less 
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Also Known As:
Hampton Inn Jackson-North Hotel Jackson
Jackson Hampton Inn

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