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“Good place to stay”
Review of Comfort Inn

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Comfort Inn
Ranked #6 of 39 Hotels in Jackson
Certificate of Excellence
Reviewed September 24, 2012

The staff was very nice and helpful. Breakfast was good. The only problem I had was that the cleaning staff began cleaning the room at 9:30 am, before I checked out. Check out was at 12:00, so I went back into the room and they ended up having to re-clean the room. The facility was nice, and what is typically expected from a Hampton Inn. It is very close to the Interstate, so there is a little noise from the vehicles going down the highway at night.

  • Stayed: September 2012, traveled on business
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Thank tkdhckytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this reviewResponded October 10, 2012

Thank you for taking the time to comment. We generally clean checked out rooms first. I apologize if we disturbed you. We appreciate your business.

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260 - 266 of 312 reviews

Reviewed September 23, 2012 via mobile

This was a good night's stay. Very attentive front desk agent on Friday. Management seemed overwhelmed a bit by weekend crowd from nearby event. First floor would have been loud due to parties but we missed the action on third floor

  • Stayed: September 2012
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Thank LuluLed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this reviewResponded October 10, 2012

Thank you for takin the time to comment !

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Reviewed September 11, 2012

Re: recent group of 50 to visit Jackson
Hats off to Wes and Diane Shows at the Jackson Hampton Inn-North! The reservation process went smoothy and their hospitality was fantastic. Our rooms were clean and ready for our early arrival. Everyone enjoyed the complimentary breakfast and especially the warm cookies when we returned from dinner.
We will definitely plan on visiting again!

Thank you.

  • Stayed: August 2012, traveled with friends
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1  Thank ChristieCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this reviewResponded October 10, 2012

We appreciate your business. We love our groups that stay us and hope to see you again soon.

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Reviewed August 8, 2012

I was completely disappointed in this hotel. The carpets were stained. The walls had big stains on them that i have no idea what they were. There were even stains on the ceiling. In the bathroom the shower head was falling out of the wall. There was a mildewy smell in the room. For the price and the name of Hampton Inn i expected much better. My 19 year old daughter wanted to go sleep in the car because she felt it would be cleaner than that room.

  • Stayed: August 2012, traveled with family
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1  Thank Tmjm902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this reviewResponded September 7, 2012

Upon receiving this complaint, we immediately went to the room to inspect it. We found some scuffs in a few places that our cleaning efforts would not remove, and a small area where we had repaired the wall surface and the paint color was not a perfect match. We immediately decided to repaint the walls to take care of the issue. I didn't find a problem on the ceiling however. The bathroom shower excusion ring was loose causing it to slide down and certainly wasn't very attractive when this happen. We secured it. We should have caught these issues and corrected them prior to this guest being put in this room and we regret that we didn't. Of course, we have a 100% guarantee on all of our rooms and we contacted the guest and removed their charges due to them not being happy with their accommodations. This is Hampton policy and we are always happy to insure that our guests are 100% satisfied or we do not charge for that night's stay.

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Reviewed August 3, 2012

We found this hotel to be clean, staff attentive, very friendly and helpful. Staff kept breakfast stocked and area clean. Good variety for breakfast. They also had a bag breakfast for those who didn't have time to stop and eat their breakfast. Another nice thing we noted here that we had not seen at other hotels was a lap desk which was provided in each room.

  • Stayed: August 2012
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Thank cwarrenrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this reviewResponded September 7, 2012

Thanks for staying with us. We appreciate your comments !

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Reviewed June 26, 2012

after my daughter and I checked out of the Regency Convention Center (after only 1 miserable night), we checked into this hotel which is a couple of doors away. Samona and Michelle (both in guest services) are THE MOST awesome people! Warm, inviting, and extremely helpful! Upon check-in, we were offered complimentary bottled water and Oreo Cookies. Yay! The rooms were spotless! I needed a notary and Michelle was kind enough to call around to try and locate one for me. Will MOST DEFINITELY stay here next time we're in town!

  • Stayed: June 2012, traveled with family
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2  Thank CWEgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this reviewResponded March 26, 2013

Thank you for your comments !

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Reviewed June 1, 2012

Stayed here on way to Gulf Shores. Normally Hampton Inns are consistent and I like that when traveling with wife and two kiddos. This one was a let down. First the positives.

-Room was clean if very plain. Had double queen room with desk and chair, plain chair and chest with flat screen TV
-Managers reception was a treat with 3 types of beer, pink lemonade and two types of wings. everyone enjoyed it.
-Breakfast buffet would be considered deluxe for a Hampton, good amount of choices.
-Employees were very polite.

Negatives:
-When traveling with young kids a clean pool is a must. When a 10 yr old boy refuses to swim in a pool you have a problem. Enough said.
-Hallways were dark and dated.

This location was a let down.

  • Stayed: May 2012, traveled with family
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4  Thank X-NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this reviewResponded October 10, 2012

Unfortunately this year, we developed a brown stain in some areas on the pool bottom due to the metal content in the water being high. We elected to wait until after the swimming season this year to close the pool and resurface. Please accept our sincere apologies. We plan to have a new fresh white surface for our pool for the spring.

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Additional Information about Comfort Inn

Address: 465 Briarwood Dr, Jackson, MS 39206-3004
Phone Number:
Location: United States > Mississippi > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 39 Hotels in Jackson
Price Range: $69 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
119 beautifully appointed guest rooms. Seasonal outdoor swimming pool. Luxurious pillowtop bedding. Complimentary wireless internet. Complimentary hot breakfast. Free nearby full service health club. ... more   less 
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Also Known As:
Hampton Inn Jackson-North Hotel Jackson
Jackson Hampton Inn

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