After reading reviews on here, I have to admit I was a little concerned. I'd stayed here once years ago and now was set to go back for three nights in September.
Check-in was smooth and as I went to my room, I noted that the interior decor is looking dated, but not unclean. In my room, same story, very clean, but not as modern as I've become accustomed to. I checked the bed linens specifically -- no sign of anything unclean.
So I had planned to write that everything was just dandy, until my second morning when I left my room around 7 a.m. and nearly tripped over a dirty room service tray that had obviously been left out overnight and never picked up. The same thing happened on the third night of my stay.
Couple of other observations: the walls are thin and it's easy to hear conversations in adjoining rooms; the ice machine on my floor remained broken the length of my stay; a maintenance guy arrived promptly when I called to report my TV broken and it was fixed within a couple of minutes; the pool needed a good cleaning; generally the staff was very pleasant.
Overall, though the hotel needs a complete remodeling/redecorating -- and someone needs to make sure that room service trays are picked up before the next morning -- this hotel is not nearly as bad as other reviews state. I agree with someone else on here who recommended the restaurant across the parking lot -- Huntington's, I think -- quite lovely.
- Official Description (provided by the hotel):
- Conveniently located off I-55 in the state capital of Mississippi, the Hilton Jackson hotel offers a sophisticated atmosphere for business and leisure travelers. The Hilton Jackson hotel is just 13 miles from the Jackson-Evers International Airport and close to many popular Jackson, MS attractions, activities, and shopping. Corporate guests will appreciate the hotels proximity to many businesses and corporations, as well as our 30,000 square feet of flexible meeting space. ... more less
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- Also Known As:
- Hilton Jackson Hotel Jackson
- Hilton Hotel Jackson
- Jackson Hilton Hotel