The service and management was lousy!!! Every time we asked for anything they didn't have it or they never got back with us. The beds were horrible!!!! Thin mattress on a piece of plywood!! Never was able to get my internet working and the management never tried helping. The cookware/dishes package they have listed for sell, they didn't have any and didn't offer to get us any. Went to front desk several times when the clerk/manager was on the phone with a personal call and didn't ever acknowledge me until they decided to hang up. One time it was 7 minutes. No hand towels at all. I made a reservations 5 days in advance and once we arrived they didn't have a room for us. They ended up cleaning one and put us in "Smoking" which we asked for "Non Smoking" Poor management!!!!
They say, "you get what you pay for." Well I think staying a week there we should have received better service and a comfortable bed. Lesson learned!!!!
- Official Description (provided by the hotel):
- WoodSpring Suites Jackson South (formerly Value Place Byram) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity and Hotwire so you can book your WoodSpring Suites Jackson South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.