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“Needs updating in more ways than one” 3 of 5 bubbles
Review of Knights Inn Jackson

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Knights Inn Jackson
Ranked #36 of 42 Hotels in Jackson
Norman, OK
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Needs updating in more ways than one”
3 of 5 bubbles Reviewed May 9, 2013

Stayed here because of its convenient location to an event in Ridgeland. The hotel was once a Jameson Inn. How do I know? When I checked to see why the message light was blinking, the prompt said: Welcome to the Jameson Inn.

Our room was basic but clean, although the linens were somewhat musty. There were no wash cloths, only 2 towels and 2 hand towels.

The door had numerous holes where the screws holding the security device had been popped out.

The front desk person, when we checked in, was cheerful and helpful. The person on duty the next morning had to be reminded that, even at 7 a.m., the breakfast supplies had been depleted. That did not make that person's day. Service was not with a smile. And speaking of the breakfast area: We were there on a Thursday but the newspaper on the shelf was the previous weekend's USATODAY. The current newspaper was available at the front desk.

For those who want more than a make-your-own breakfast, two popular chain restaurants are within walking distance.

On the plus side, there is free wi-fi and our ground floor room was extremely quiet even though we faced the parking lot and a busy street. No one in our group complained of a sleepless night because of noise.

Nothing wrong with this place that a facelift won't help.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mindengal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian G, General Manager at Knights Inn Jackson, responded to this review, May 20, 2013
Thank you Mindengal for your response; we take your comments seriously and find them to be helpful. We appreciate your taking the time to outline the things that you liked about our property in addition to the things that you may not have liked. We hope that you will stay with us again and avail yourself of the changes that we are undergoing the next time that you find yourself in Jackson. Thanks again!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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259 reviews from our community

Traveler rating
    27
    23
    42
    53
    114
See reviews for
88
47
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52
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Jackson, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed January 10, 2013

I'm so disappointed! I reserved a group of rooms for a service learning group here at the Howard Johnson and it was miserable. The front desk was rude and unwilling to aid in the most basic requests. I had reserved 3 rooms with 2 queens a piece and instead we got 3 rooms with double size beds. Apparently this hotel has no rooms with queen sized beds... and no towels either. We wanted additional towels and they told us to ask another room for their unused towels (no joke). We got yelled at for using the empty conference room. Also there were random creepy guys in the lobby area late at night that were not guest and were doing their laundry at the hotel for some reason.

Our group stayed here last year and the hotel was much nicer. What it lacked in cleanliness/ amenities it made up for in friendly and excellent service. Since switching ownership I guess things have gone down hill. Our group was here to do community service so we weren't expecting the Ritz but I know we could've done better than staying here.

All in all don't stay here there are many other options in the area that are likely cheaper even if they aren't better in quality. Beware!

  • Stayed January 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank travelsavychick808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrian G, General Manager at Knights Inn Jackson, responded to this review, March 7, 2013
Thank you for taking the time to leave a comment; we take these very seriously and find them to be helpful. At this time, we are undergoing a transition in our management and front desk team, and the staff is being re-trained so that guest issues and concerns are addressed more promptly. Our number one priority is to ensure the happiness and comfort of our guests, and we hope that you will avail yourself of the changes being made the next time you are in Jackson.

Thanks!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Knights Inn Jackson

Property: Knights Inn Jackson
Address: 585 E Beasley Rd, Jackson, MS 39206 (Formerly Howard Johnson Jackson North Ridgeland)
Phone Number:
Location: United States > Mississippi > Jackson
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 42 Hotels in Jackson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Knights Inn Jackson 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Jameson Inn - Jackson Hotel Jackson
Jackson Jameson Inn

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