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“Nice motel crappy room and service”

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Cabot Lodge Millsaps
Ranked #10 of 39 Hotels in Jackson
Reviewed April 19, 2014

the motel looked very nice till you got into the handicapped room I stayed in. The sink in the bathroom was right against the tub and there was only 1 bed in the room when you would think 2 should be in the room. I went to the front desk to ask for extra blankets and the lady at the front desk seem more interested in flirting with the security guard then helping customers. When I finally got her attention she was like you should of asked house keeping for what you needed earlier in the day and I explained I wasnt there she finally got one of the staff members to get extra blankets from apparently a empty room. I would not recommend this motel to anyone with a disability

Room Tip: If you have a disability avoid this place at all costs
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  • Stayed: April 2014, traveled with family
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Thank Billy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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96 - 102 of 191 reviews

Reviewed April 11, 2014

We stayed for a fortnight whilst visiting ( from Brussels) - our daughter & her husband . Tthroughout our stay the welcome was faultless. The complimentary breakfast ( thank you Beatrice & Co! )was plentiful & varied & the service on the desk was always friendly , courteous and caring. The room was just fine - (even if the bathroom was perhaps a litttle small in relation to the size of the bedroom) - and was always well cleaned upon our return. Particular thanks to the staff for their kindness when my husband had a swollen foot at the beginning of our visit - we were lent a collapsible wheelchair which was indeed a great help.
I would thoroughly recommend this hotel .
Thank you for making our visit such a happy and memorable occasion

Room Tip: We had a room on the 6th floor 'smoking' because my husband enjoys a cigarette. As a non- sm...
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  • Stayed: March 2014, traveled with family
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Thank Kathryn0770
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ronnie072, General Manager at Cabot Lodge Millsaps, responded to this reviewResponded April 23, 2014

Dear Billy C.;

Thank you for sharing your comments concerning your recent stay at the Cabot Lodge Millsaps in Jackson, MS.

Although we did not meet your expectations for our facility and services your comments will help us to take a good look at what we can do to improve the situation you described.

Once again, thank you for giving us your thoughts.

Sincerely,

Ronnie Roe
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
An EasyToBook.com traveler
Jackson
42
Reviewed March 12, 2014

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Easytobook.com
Thank An EasyToBook.com traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ronnie072, General Manager at Cabot Lodge Millsaps, responded to this reviewResponded March 17, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 4, 2014

Loved the great breakfast. Loved the lobby (seating area) for breakfast. Room is very quite. The bathroom is a little too small. Could have used a small refrigerator. Bed was just a little bit uncomfortable.






Room Tip: need larger bathroom
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  • Stayed: February 2014, traveled with family
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1  Thank Rose M W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ronnie072, General Manager at Cabot Lodge Millsaps, responded to this reviewResponded March 7, 2014

Thank you for sharing you comments concerning your recent stay at Cabot Lodge Millsaps. We really do appreciate that you have taken the time to let us know what you think about our facilities and services.

We do hope that if you have the occasion to visit our area in the future that you will allow us to serve you again.

Sincerely,

Ronnie Roe
General Manager

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Reviewed February 18, 2014

Had a GREAT stay at Cabot Lodge Millsap's Jackson, MS. The staff and security (7p-7a) were absolutely professional and beyond! A+++++ I highly recommend!!! Everything was totally as expected and more.

  • Stayed: February 2014, traveled with family
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1  Thank bpartner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ronnie072, General Manager at Cabot Lodge Millsaps, responded to this reviewResponded February 25, 2014

Thank you for sharing your comments concerning your recent visit to Cabot Lodge Millsaps. We truly do appreciate knowing what our hotel guests think about our facility and services.

I will certainly share your comments with all the staff so they will know they are recognized by you.

Sincerely,

Ronnie Roe
General Manager

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Reviewed January 22, 2014

We stayed here when my mother was hospitalized at the University of Mississippi Medical Center. This was the ideal location for easy access to the hospital. The staff was very helpful and told us that there was a special rate for families of patients, which we would not have known otherwise. The complimentary breakfast was very good. Our rooms were clean and comfortable. I felt secure coming and going alone at night - the security guard in the parking lot was friendly and professional.

Stayed: January 2014, traveled with family
Thank A P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ronnie072, General Manager at Cabot Lodge Millsaps, responded to this reviewResponded February 25, 2014

Thank you for sharing your comments concerning your recent visit to Cabot Lodge Millsaps. We truly do appreciate that you have taken the time to tell us about your stay while visiting your mother in the hospital.

It is always a pleasure to to know that we have met your expectations of our facility and services and that you felt comfortable while traveling to and from the hospital at night. I will certainly let all the staff know your comments.

Sincerely,

Ronnie roe
General manager

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Reviewed January 9, 2014

We spent a very quiet New Year's Eve there. Not many guests and less traffic offered the quiet relaxation we were looking for. Although an older property, we loved the lodge-rustic cozy setting. The reception was a nice bonus with plenty of lobby space to hang out and enjoy. The morning breakfast had plenty of variety and was quite tasty. The hotel staff were accommodating and pleasant. The room decor was dated but still fresh and clean. We really enjoyed our time. We especially enjoyed the promo rate offered for local guests and hope will be offered again. This allowed an affordable rate for a much-deserved night-away retreat.

Room Tip: Choose non smoking rooms for better quality.
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  • Stayed: December 2013, traveled as a couple
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1  Thank Kelli R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ronnie072, General Manager at Cabot Lodge Millsaps, responded to this reviewResponded February 25, 2014

Thank you for sharing your comments concerning your New Year's Eve visit to Cabot Lodge Millsaps. The entire staff and I are very pleased to know that you enjoyed a quiet, relaxing evening.

It is always nice to know what our guests think about our facilities and services. Receiving comments such as yours helps to motivate all of us at Cabot Lodge Millsaps.

As for the Holiday Rate I do suspect that it will be available again for the Holiday Season of 2014 so please be on the look-out for it later this year.

Sincerely,

Ronnie Roe
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cabot Lodge Millsaps

Address: 2375 N State St, Jackson, MS 39202-1150
Phone Number:
Location: United States > Mississippi > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 39 Hotels in Jackson
Price Range: $87 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cabot Lodge Millsaps 2.5*
Number of rooms: 150
Official Description (provided by the hotel):
The Cabot Lodge Millsaps is the perfect headquarters hotel for both business and leisure travelers to Jackson, Mississippi. Our superb services and amenities coupled with Cabot Lodge warmth and hospitality will bring you back again and again. ... more   less 
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Also Known As:
Cabot Lodge Millsaps Hotel Jackson
Cabot Hotel Millsaps
Cabot Hotel Jackson

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