We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Enjoyable stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Garden Inn Jackson Downtown
Ranked #2 of 38 Hotels in Jackson
Certificate of Excellence
Clackamas, Oregon
Level Contributor
98 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Enjoyable stay”
Reviewed April 27, 2012

Stayed April 12-15, 2012.

Great downtown location - close to historial area. But, it is a very quiet area if you are looking for a busy nightlife.

Loved the breakfast! The chef has a "fried green tomatoes eggs benedict" that I loved. Other great original options too.

Only problem was we were put on the 3rd floor. We were NOT aware this was a smoking floor & started to smell smoke. On check out, I mentioned about the floor & our bill was adjusted. (I marked down the sleep quality due to this.)

Room Tip: Make sure your are in a NON-SMOKING room!
See more room tips
  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PinkSurvivor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes S, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review, July 11, 2015
Thank you for your review. We truly appreciate your business and would be honored for you to stay with us in the future. Wes Scrape - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

971 reviews from our community

Traveler rating
    470
    284
    121
    55
    41
See reviews for
219
167
63
395
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Nashville, Tennessee
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 23, 2012

Outstanding amenities, decor and service make the King Edward one of the South's premier hotels. And, the food in the bar is excellent.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mktgpro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MMAC2010, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review, June 5, 2012
Thanks for the great feedback on the bar food. The King Edward Bar and Grill is a great place to hang out, whether inside or outside on the patio, and folks don't always hear how great the food is. Thanks very much for the candid response.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 18, 2012

The King Edward Hotel, also known as the Hilton Garden Inn, is a pretty great hotel in downtown Jackson. It's rich with history & undrwent a 90 million dollar renovation a few years ago. The staff was very friendly. Our room was big with high ceilings. Everything was very nice, comfortable, and clean. It's located just down the block from the Mayflower Cafe, which is a great little restaurant from the 1930's. The hotel is also within walking distance of the new and old capital buildings. I would definately love to stay at the King Edward again.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MadelineNewYorkCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MMAC2010, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review, April 24, 2012
Thank you for your fabulous feedback. Downtown is poised for additional restoration projects in the downtown area and I hope you get to spend some more time with us on your next visit. Truly, it was our pleasure to serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senatobia, MS
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 29, 2012

My family of 5 joined relatives for a Saturday night wedding in Jackson, MS. I think most of the 8th floor housed our wedding group. The staff was very nice and the rooms were clean. The parking staff was quick and pleasant when parking or retrieving our car. The bar tenders were most accommodating and friendly. We only were there for one night but it was a very good experience.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GPC3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MMAC2010, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review, April 24, 2012
Thanks for sharing your experience with us. We appreciate the feedback and hope you can join us again in the near future for a longer visit. Truly, it was our pleasure to serve you and your family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, FL
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed March 28, 2012

We walked through a beautifully decorated lobby late in the evening we were to check in. I was happy to see fresh flowers arrangements and several sets of group seating areas with comfortable chairs and sofas. The front desk staff could not have been more friendly, attentive or organized upon greeting us. The check in process was one of the best and speediest I have ever experienced.

The room was fairly spacious, the beds were very comfortable (firmness of the mattress may be controlled by the patron) and the Herman Miller (I believe) desk chair was incredibly comfortable as well. We had free Wi-fi, which was a nice feature.

We walked to the different venues of interest. There are a lot of neat old buildings in the area which made the strolls that much more interesting. Street parking was limited and metered so we all chose to use the hotel's valet parking. Valet service was prompt and the valets were always very polite.

We stayed at this HGI for three nights and had other rooms for family members. A family member who was participating in the All-State Honor Choir rehersals and concert at Galloway United Methodist Church, stayed at the nearby Marriott. They moved to the HGI for the last night and much preferred it to the Marriott. From my experience with that Marriott I can understand why. The Hilton Garden Inn was much more welcoming.

Wait service during breakfast at the hotel on Friday was almost non-existant. It seemed like they were a bit short staffed but happily enough the food service staff was always timely and responsive. The remaining mornings were somewhat better. The third floor hallway did smell faintly of cigarette smoke though all the rooms are non-smoking.

Throughout our entire stay there, various members of front desk staff were extremely responsive to our requests and made the stay there more enjoyable. If Jackson hosts the All-State Choir event again in the same area, I would be happy to stay at the HGI Downtown again.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank billfisher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MMAC2010, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review, April 24, 2012
Thank you for your kind words..... on the facility, on the staff, on the service and on the food. We are expecting great things from other restorative projects in the downtown area and hope there is more to enjoy on your next visit. Truly, it was our pleasure to serve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 21, 2012

I stayed here on my wedding night. That bed was the most amazing thing I have ever slept on in my entire life! The room was amazing! I wish I could have stayed more than one night! I loved that there was a hairdryer in the room. Things like that make traveling so much easier! The flat screen tv was also a plus. We didn't watch much tv but it was nice seeing it in there! I was on the 8th floor and the view was awesome! I love downtown so much so It was cool to see it from so high up! The breakfast the following morning was also amazing. Fresh made eggs and bacon!

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Algf31012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes S, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review, July 11, 2015
Thank you for your review. We truly appreciate your business and would be honored for you to stay with us in the future. Wes Scrape - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 20, 2012

I lived in Jackson for 4 years and had never stepped foot in this hotel, but had always heard great things. I decided to stay here when I returned to Jackson for a visit & was so pleased! The hotel is immaculate, the staff are some of the friendliest I've ever experienced & the room was spacious and comfortable. I would definitely recommend this hotel to anyone. I would say if you're looking for the best bargain, this wouldn't be your top pick (the Cabot Lodge is nice with free parking, free breakfast & free evening drinks), but I don't regret staying here at all! I think it's definitely worth the few extra dollars. You'll feel like royalty.

Room Tip: I heard some rooms can be noisy because of the surrounding train/bus station. I didn't experien...
See more room tips
  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ADLJCS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wes S, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review, July 11, 2015
Thank you for your review. We truly appreciate your business and would be honored for you to stay with us in the future. Wes Scrape - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Jackson hotels
7.4 mi away
Hilton Jackson
Hilton Jackson
#1 of 38 in Jackson
850 reviews
0.3 mi away
Jackson Marriott
Jackson Marriott
#4 of 38 in Jackson
326 reviews
0.6 mi away
Old Capitol Inn
Old Capitol Inn
#5 of 38 in Jackson
191 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
BEST WESTERN Executive Inn
3.6 mi away
Residence Inn Jackson The District at Eastover
1.3 mi away
Hampton Inn and Suites Jackson Coliseum
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Jackson Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Jackson Downtown

Property: Hilton Garden Inn Jackson Downtown
Address: 235 West Capitol Street, Jackson, MS 39201 (Formerly King Edward Hotel)
Phone Number:
Location: United States > Mississippi > Jackson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Jackson
#4 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Jackson Downtown 3*
Number of rooms: 233
Official Description (provided by the hotel):
Whether you're attending an important business meeting, visiting historic sites or enjoying a Mississippi vacation, Hilton Garden Inn Jackson Downtown provides all you need to be your best. Rest comfortably in a bed with adjustable firmness or work efficiently at the large desk while seated in an ergonomic chair. All guest rooms and suites provide high-speed internet access, a refrigerator and microwave, so you will have everything you need to prepare for a successful day. At this Downtown Jackson hotel, we take care of life's details so you can focus on being your best while traveling. Review your meeting agenda or plan a day of sightseeing as you enjoy a cooked-to-order breakfast in the King Edward Grille, or savor classic American cuisine and Southern dishes for lunch and dinner. Our 24-hour Business Center and complimentary high-speed internet access enable you to keep in touch with your colleagues and family or take care of work tasks. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotwire, Hotels.com, Travelocity, Orbitz, Cancelon, Priceline, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Jackson Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Jackson Downtown Hotel Jackson

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing