Jackson is my hometown and I was visiting from my current city, Atlanta during the Jackson State University homecoming 2011. This hotel was amazing, and I have to think of where to begin with the compliments. I guess I'll begin at the beginning, the bell men where seen first and opened doors and welcomed my guest and I graciously. The lobby area was absolutely beautiful and made me anticipate the actual room decor. The check in was smooth without error and the front desk staff was smiling and courteous. I had been told by a friend to expect smaller rooms since the original hotel was older, but my double room was a nice size. (the only thing missing was a bathroom fixture with drawers, and the hair dryer was not in the restroom, but in the closet) The location for my event was perfect, being the parade was right outside of Capitol Street, the state fair was a few minutes away on High Street, and the game was in Veterans Memorial stadium which was only minutes away as well. For it to be an HBCU hyped weekend, I did not encounter any expected noise violations are that was a dissatisfaction. The overall best experience was the young lady who managed the breakfast buffet the morning of October 8th. She "WOWED" me by paying attention to the small details. I had ordered sweet tea without lemon and the actual server, who was very nice also, brought a sweet tea with lemon. I overhead the manager politely correct the server and say can you please bring him a fresh glass of tea without lemon, because he had sweet tea with no lemon. I joked and told her how i usually pretend to be allergic to lemon when I order to ensure I do not receive them, but thanked her ever so kindly for doing it "the right way". Last but not least, the weather was perfect and I enjoyed people watching and talking to kind strangers on the outside patio area.
- Official Description (provided by the hotel):
- Whether you're attending an important business meeting, visiting historic sites or enjoying a Mississippi vacation, Hilton Garden Inn Jackson Downtown provides all you need to be your best. Rest comfortably in a bed with adjustable firmness or work efficiently at the large desk while seated in an ergonomic chair. All guest rooms and suites provide high-speed internet access, a refrigerator and microwave, so you will have everything you need to prepare for a successful day. At this Downtown Jackson hotel, we take care of life's details so you can focus on being your best while traveling. Review your meeting agenda or plan a day of sightseeing as you enjoy a cooked-to-order breakfast in the King Edward Grille, or savor classic American cuisine and Southern dishes for lunch and dinner. Our 24-hour Business Center and complimentary high-speed internet access enable you to keep in touch with your colleagues and family or take care of work tasks. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn Jackson Downtown Hotel Jackson