We stayed one night at this incredible inn and in many respects it was the height of our visit to the South. This is a truly magnificent property. The manicured grounds are impressive and the rooms are nothing short of spectacular. The restaurant (1908 Provisions) offers an intimate dining experience. The Fairview Inn is on the higher end of our price range but a valid excuse to splurge.
One negative (and this was a major issue) has to do with the office staff. Several inexcusable errors were made that made us think there is nobody overseeing the operational side of things to the high standards of this magnificent property. First we received an email several days prior to our arrival addressed to another guest welcoming us to the Fairview Inn. Then the day before our arrival we were deluged with a relentless flood of phone calls questioning our credit card. This was all cleared up upon our arrival but the volume of messages received on this issue was disruptive and unwarranted. Then after departing the next morning using their express check-out, we noticed the total charges pending to our credit card were substantially over the stated room rate + taxes. I assumed they had double-billed us for our dinner in their restaurant which was not charged to our room. When I questioned our bill via email the office explained that there is always an extra $100 added "provisionally" until the account is finalized. I assume this is until the room has been checked for damages. All-in-all the whole experience gave me the firm impression the office staff is a loose cannon and not operating in the interests of the clientele. Keep in mind this is a five star property. We were treated as though we were staying in a third rate flophouse.
- Official Description (provided by the hotel):
- The Fairview Inna boutique hotel in Jackson, MS, offers the charm, ambiance, and hospitality of a bed and breakfast in Jackson, Mississippi, as well as the service and amenities of small luxury hotels. The Fairview Inn, is the only AAA Four-Diamond small luxury hotel in the area. We invite you to experience unique lodging with local flavor in this fully renovated historic 1908 Colonial Revival Mansion. Complimentary parking, WI-FI, beverages, snacks and passes to nearby Health Club. Close to theatre, museums, shopping, attractions, historic landmarks, and more! 15 Minutes from airport. Plan your trip now and come experience true Southern Hospitality at our premier boutique hotel in Jackson, Mississippi. ... more less
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- Also Known As:
- Fairview Hotel Jackson