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“Pleasant staff; clean property”

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Fairfield Inn & Suites Hattiesburg
Ranked #14 of 33 Hotels in Hattiesburg
Certificate of Excellence
Baton Rouge, Louisiana
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Pleasant staff; clean property”
Reviewed October 12, 2013

I admit that I was afraid to stay at this hotel due to some of the reviews. However, I thoroughly enjoyed my time at this hotel. The staff were extremely nice and pleasant, and the rooms were comfortable and clean. Indoor pool is clean and fun. One of the ladies working breakfast one morning was a little rude, nevertheless, I enjoyed my stay. The front desk staff definitely make it worth giving this property a shot.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JTHIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth B, General Manager at Fairfield Inn & Suites Hattiesburg, responded to this review, October 13, 2013
We are certainly pleased that your family chose Fairfield Inn & Suites in Hattiesburg! Your comments let us know that you enjoyed our amenities such as the indoor pool and that your room appointments met your expectations. We are sorry to hear of your experience with our breakfast attendant and want you to know we are discussing it with our staff to make necessary improvements. Thank you for taking time out of your busy schedule to let us know how we are doing on Trip Advisor!

Beth B.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
    60
    52
    30
    12
    3
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 22, 2013 via mobile

We stopped here overnight while on a trip to the Florida gulf coast. The hotel was nice and the rooms were very clean. Like other Marriotts, the beds were comfy. The staff was friendly and the morning breakfast was very good. The indoor pool was also enjoyable.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krlux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth B, General Manager at Fairfield Inn & Suites Hattiesburg, responded to this review, October 6, 2013
We are so happy that you chose the Fairfield Inn & Suites in Hattiesburg, MS as your overnight stay on your trip to Florida! Using Trip Advisor is a great way to let us know that you enjoyed our comfortable, clean rooms, complimentary hot breakfast and our indoor pool. Guest satisfaction is what we strive for! We invite you to stay with us again when traveling through!

Beth B
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pocahontas
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 5, 2013

Thank you Fairfield Inn by Marriott in Hattiesburg MS for a great stay. My kids and I enjoyed the pool. We all enjoyed the breakfast. Will definately stay again if ever in the Hattiesburg area. Thanks so much.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arpaddler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth B, General Manager at Fairfield Inn & Suites Hattiesburg, responded to this review, August 18, 2013
The staff and management here at the Fairfield are pleased to hear that your family enjoyed your stay, from the heated, indoor pool for the kids to the complimentary breakfast. We have improved our breakfast food choices to include hot items for our travelers such as yourself. We are happy to know that we met your expectations and hope your family will choose to stay at the Fairfield if you are in Hattiesburg, MS again in the future!

Beth B
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 23, 2013

Kinda hard to find unless you know where it is. The hotel is on the service road behind other hotels. Nice and clean. Friendly front counter. Free good quality breakfast. We actually were accidentally locked out while on the pool patio. But, luckily there was an unlocked gate to exit. We'll stay again....

Room Tip: Ours was down the hall from the elevators. Once the kids quit running in the hall, all was quiet.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth B, General Manager at Fairfield Inn & Suites Hattiesburg, responded to this review, July 26, 2013
Thanks for your favorable response on Trip Advisor! The staff at the Fairfield in Hattiesburg, MS are pleased to know your visit was enjoyable and value your suggestions as to how we can improve our services to our guests. I assure you, we are working to make driving directions easier to follow. We are also pleased that you enjoyed the variety of breakfast choices available on our complimentary breakfast bar! Thanks for choosing the Fairfield!

Beth B
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed July 22, 2013

I've stayed at this property TWICE in the past two weeks. The staff--on every shift--could not have been more welcoming and accommodating!

I was surprised, but even the housekeeping staff was exceptionally accommodating--even to the point of as I was leaving my room, walking down the hall with my luggage to check-out--of the housekeepers said, "Come back to see us...and be careful on your return home!"

Then, as I was walking down the corridor on the first floor, heading to my car, another housekeeper waved and gave me a big smile, "When are you coming back to see us?"

I don't know, but that's just not my typical hotel stay. To me, it shouted EXCELLENT management and teamwork, with every person on staff understanding that the business thrives on how customers "feel" about their experience. FIVE STARS ***** for an exceptional management and staff!

The rooms were standard Marriot Fare with comfortable beds, mini-fridges, (and microwaves in one of the rooms I stayed in).

The location is close to USM, shopping, restaurants, churches and schools. It's excellent for the business traveler...and also families who are passing through on their way to New Orleans (less than two-hours away)...or those headed for Mississippi's Gulf Coast.

The indoor pool seemed quite active with families--and looked like fun, if I hadn't been so busy.

All in all, this is a very good, very clean, very safe and convenient hotel, run by a caring manager and staff who know the TRUE MEANING of Southern Hospitality!

Room Tip: I enjoyed my stays on the second and third floors. Quiet and lots of room to spread-out and work...
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AlongTheJourney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth B, General Manager at Fairfield Inn & Suites Hattiesburg, responded to this review, July 26, 2013
"Five Stars" is a fabulous compliment to our staff and hotel here at the Fairfield! We are constantly striving to exceed expectations and are thrilled that we met yours! The staff care about each and every guest who walks through our doors. Our goal is to provide the most enjoyable visit possible. Thank you for your response on Trip Advisor and we hope you will choose to stay with us if in the Hattiesburg, MS area again!

Beth B
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vicksburg, MS
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 16, 2013

We stayed the night here while in town for a soccer tournament. The hotel met our needs. It was clean and had a fridge available in the room, which was nice to keep drinks in.

Hotel is centrally located and easy to access. Near a lot of good restaurants.

My only issue with the stay (which wasn't the hotels issue) is that while at the pool we ran across some very rude guests.

Stayed June 2013, traveled with friends
Helpful?
Thank sdgilliam8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth B, General Manager at Fairfield Inn & Suites Hattiesburg, responded to this review, July 26, 2013
Thank you for choosing to visit the Fairfield and for your response on Trip Advisor! We are pleased to know that we met your needs and you enjoyed the amenities provided in our guest rooms. Your feedback means a lot to us. Please stay with us again if in this area in the future!

Beth B
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 15, 2013

We chose to stay in this hotel rather than the hotel with the other wedding guests because of Marriott Rewards. My daughter was the "Guest of the Day" and was given a nice welcome bag. The staff, both day and night shift (when we came in after the wedding) were very nice and should be commended. On the down side, my son and daughter both reserved a suite but my daughter was the only one who got one. They did not have a suite for my son. The "suite" was much smaller than the one my brother had at the Hilton Garden Inn for the same price. In addition, when we went to make the sofa bed there were no sheets and I had to go to the front desk to get them. Also, on our floor when we got to our room there were 2 sacks of garbage at the end of the hall. When we came at 11 pm the garbage was still there and still there when we went to breakfast at 7:15 am the next morning. I also thought that Fairfield's were offering scrambled eggs and sausage---more of a hot breakfast but what we had was microwave fare; the bananas were overripe and there were no apples. The lady in the breakfast area did keep everything clean and stocked. This was just not what I expected at a Marriott hotel.

Room Tip: The hotel is buffered with trees so all rooms, with the exception of those close to the elevator or...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ikzdur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth B, General Manager at Fairfield Inn & Suites Hattiesburg, responded to this review, July 26, 2013
Thank you for your response for your visit to the Fairfield in Hattiesburg. We are sorry for your experiences with houskeeping and the breakfast issues you mentioned. I assure you that we have brought them to the attention of our staff and are working to correct these problems. We strive to ensure that each guest has a care free experience, but occasionally there are expections. We were experiencing a change in our breakfast choices and had some equipment malfunction. We are happy to report we have corrected the problem. We hope your family will stay with us if you are in the Hattiesburg area again.

Beth B
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Hattiesburg

Property: Fairfield Inn & Suites Hattiesburg
Address: 173 Thornhill Dr, Hattiesburg, MS 39401-6627
Phone Number:
Location: United States > Mississippi > Hattiesburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 33 Hotels in Hattiesburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Hattiesburg 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Fairfield Inn Hattiesburg
Fairfield Hattiesburg
Hattiesburg Fairfield Inn

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