My husband and I live locally and like to get away from time to time. Since we usually only stay one night, we always look for hotels with great amenities and #1 on our list is an in-room whirlpool. We booked a night with Hampton specifically because of the in-room Jacuzzi. We were disappointed to find that it was not working properly and called the front desk before check out the following morning. We noticed when we checked in how nice the housekeeping staff was, going out of their way to make sure we were comfortable. I spoke to Frank about the problem with the whirlpool and asked for a late check out in return. He was absolutely wonderful and offered us a free night in another Jacuzzi room or a complete refund (which we were not expecting at all!). I told him I was not asking for a full refund, and that a partial one would be fair. He was adamant that we should receive a full refund and was a pleasure to deal with. The room is right for the price - nothing super fancy but clean, neat and serviceable. I will definitely be staying here again, if only for the friendly and professional staff. I was very impressed.
- Official Description (provided by the hotel):
- Here at the Red Lion Inn & Suites Hattiesburg, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities at our hotel to make your stay exceptional. Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized. We offer newly renovated hotel rooms, complete with refrigerators and microwaves in each room. We are located within 1 mile of the Turtle Creek shopping mall, restaurants, movie theater, USM campus, and within 20 minutes of Camp Shelby. Enjoy a free hot buffet breakfast each morning. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Hattiesburg Hotel Hattiesburg
- Hattiesburg Hampton Inn