We booked this hotel.com and that was the beginning of the nightmare. After checkin and unpacking, the bathroom flooded. We shut off the water valve and waited for almost 2 hours for the "owner" of the hotel to show up to take care of the toilet. He plunged the toilet and got toilet water all over the bathroom and carpet of the room. After awhile of convincing him that the floor needed to be disinfected, he came in with a spray of some sort and sprayed it around.
Upon checkout, we were refused a receipt because according to them the room was booked via hotels.com. We called hotels.com and were told that the room had 4 people (not the 3 that were there) and that there was nothing that could be done except for a $10 coupon for future hotels.com stays. This was the icing on the proverbial cake. Please do yourself a favor and do NOT stay here. I would also think twice before using hotels.com. Apparently, there is NO customer service at either place.
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- Also Known As:
- Super 8 Hattiesburg
- Best Western Hattiesburg
- Hattiesburg Best Western