Traveling the highway looking for a hotel later in the evening proved to be frustrating with this Hilton. I am a Hilton Honor Member and have stayed a numerous Hilton's but was disappointed in the front desk service when I called to make our reservations. When I called the individual at the front desk (only been working there since April) sent me to the reservation line as she was helping another quest vs asking me to wait on hold. Took me a good 10 minutes to book with an individual that I could not understand and that made some promises that did not match up to the hotel policies. When we arrived tried and ready to get in our room, it seemed like we were an inconvenience to the front help desk. Room was clean and worked out for our family of four. Expensive with no free breakfast which was disappointing. Highlight was that an individual working the breakfast shift wished me safe travels when I was getting coffee in the morning. She was kind and asked where we were from. etc... Pool needs more chairs to sit in; but room clean, pool clean.
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- Also Known As:
- Hilton Garden Inn Hattiesburg Hotel Hattiesburg
- Hilton Hattiesburg