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“Won't be Back”

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Econo Lodge - Hattiesburg / Highway 49 N.
Ranked #17 of 33 Hotels in Hattiesburg
Pensacola, Florida
1 review
“Won't be Back”
Reviewed October 2, 2012

My wife, daughter and I recently drove up for a weekend USM football game and stayed at the Econo Lodge off of Hwy 49. A very dismal place to stay and an unpleasant experience, I must say. Was about 88 degrees with near 100% humidity outside. When we entered the hotel room, the temperature and humidity were about the same inside and it took the tiny overworked A/C unit over an hour to get the room acceptably cooled down. The bathroom was down right disgusting with mold, mildew and God knows what else kind of filth around the top and bottom of the shower stall. Even saw a couple of bugs - one was a roach and not sure what the other one was. The mattresses were about as hard as sleeping on plywood and I'm still having back spasms. The pillows were extremely thin and hard and I went to the front desk to ask if we could have a couple of extra pillows to get us through the night. The gentleman behind the desk flipantly said that they couldn't do that and that they didn't have any extra pillows to loan out. Judging from the lack of vehicles in the parking lot, I'd say that the hotel was only at about 25 -30% occupancy and if customer satisfaction had been a priority, they could have taken a couple of pillows from one of the empty rooms and loaned them to us for the night. I guess our first clue about the condition of the place should've been the two rednecks hanging over the balcony drinking beer and smoking cigarettes and watching our every move as we unloaded the car. Econo Lodge corporate HQ should make a surprise visit to this one. We won't be back.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hal D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simo S, Manager at Econo Lodge - Hattiesburg / Highway 49 N., responded to this review, October 12, 2012
The Econo Lodge Team would like to apologize for the inconvenient. We usually do have extra pillows for the comfort of all guests, and we are sorry that we didn't have any extra when you requested it. We just received our regular shipment that includes extra pillows. Hopefully we can accommodate you in your future stay with us. We like to take any comments constructively to better our service in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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100 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
SUMMIT
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 27, 2012

Was not sure what to expect for the price but was very pleased. The room was clean and nicely furnished. The check in was easy and the check out was very nice.Employees were super nice and very accomadating. Would recomend anytime.Clean and quiet.

Room Tip: Rooms very nice not fancy but nice.Area good location for eating and shopping.
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank marymiss63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simo S, Manager at Econo Lodge - Hattiesburg / Highway 49 N., responded to this review, September 28, 2012
The Econo Lodge Team would like to thank you for your kind words. we do our best to keep all the guests happy, and our main goal is to provide the best customer service and care, the price is very resonable for the quality of the rooms and service we provide, and that's what makes us unique, and holder of the Gold Award from Choice Hotels, we just apdated the property with 16 cameras security system, and we there is always room for more updates. Thank you again. Simo Sayagh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 9, 2012

It is a little hidden on hwy 49, but there...keep looking. You'll find it! We found it quiet and clean. Nicole is a sweetie and helped in anyway she could (made a hard copy for us of directions when we updated our course). Refrigerator worked....didn't freeze our food. Ice was close. It is a perfect place to stop for the evening and get a good night's sleep. A great value. Coffee in lobby 24hours plus coffee maker w/coffee in room + microwave. Simple breakfast we didn't expect and nice of offer. Color us happy that we found it.

Room Tip: Ask about wi-fi to be sure you have it in your room. We had it, but Nicole hoped we did as our loca...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank SewFine1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econoreviews, Manager at Econo Lodge - Hattiesburg / Highway 49 N., responded to this review, September 21, 2012
Thank you so much for your compliment, we sure like to give the best accomodation possible, and we always make sure that everything works perfectly in the rooms.
Our main goal is to give the best and clean rooms in town, with the best customer service.
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Joplin, Missouri
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 24, 2012

We stopped here for one night to rest on a 2 day drive. The location was a little questionable, but it turned out to be quiet and we didn't have any problems. The staff was friendly, the room was clean, and the breakfast was average. I would stay here again.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Trisha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econoreviews, General Manager at Econo Lodge - Hattiesburg / Highway 49 N., responded to this review, September 24, 2012
The Econo Lodge Staff are very happy to provide you with a pleasant stay, and we do our best to treat our guest the guest the best we can. As everybody knows, great customer service, and provide clean and confortable rooms is our main goal.
Thank you so much for your kind words, and hopefully we will see you soon.
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Sapphire, North Carolina
Level 5 Contributor
68 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed March 19, 2010

The first nights were good, But Friday Night, we found out that there was a bar directly behind us, not ever 50 ft. A lot of LOUD music came from there till closing time...

Stayed March 2010, traveled with family
Helpful?
2 Thank LizR64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
econoreviews, Manager at Econo Lodge - Hattiesburg / Highway 49 N., responded to this review, July 6, 2011
We understand your concern regarding bar and loud music. and this is for your information we have eliminated the bar which used to be behind hotel so no more noise can be heard. we take out guest comment seriously .
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Colorado
1 review
Reviewed June 16, 2009

Loud, thumping music on the weekend from the club out back. Men working on there vehicles in the parking lot with loud music. Lots of yelling outside and people standing around drinking beer with their shirts off. Not a nice place at all.

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Unorider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KD P, General Manager at Econo Lodge - Hattiesburg / Highway 49 N., responded to this review, December 25, 2013
Dear guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property CHI
gm
econolodge
6012647221
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
D.C.
Level 4 Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 14, 2007

Yes, it's clean. The fridge, microwave, and free internet are nice too. But it's missing that feeling of safety. Throughout the evening there were men standing on the second floor balcony/walkway watching the parking lot and yelling at people (friends?) down there. When returning from dinner I observed a truck pull into the parking lot, a male get out, go to a 1st floor door, hand money to a person inside, take a package in return and then return to his truck and leave. I'm sure that was innocent because the desk manager's children (toddlers) were behind the desk with him so it must be safe (oh wait, they were crying their heads off).

If you don't mind constantly looking over your shoulder or peeking out the window to make sure your car is still there, this place is for you, otherwise, keep driving.

  • Liked — Clean room
  • Disliked — The inmates (I mean guests).
  • Stayed January 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank JrGovtExec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KD P, General Manager at Econo Lodge - Hattiesburg / Highway 49 N., responded to this review, December 25, 2013
Dear guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property CHI
gm
econolodge
6012647221
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge - Hattiesburg / Highway 49 N.

Property: Econo Lodge - Hattiesburg / Highway 49 N.
Address: 6655 Highway 49 N., Hattiesburg, MS 39401
Phone Number:
Location: United States > Mississippi > Hattiesburg
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #17 of 33 Hotels in Hattiesburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge - Hattiesburg / Highway 49 N. 2*
Number of rooms: 27
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Also Known As:
Econo Lodge Hattiesburg
Hattiesburg Econo Lodge

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