I thought I was too tough in an earlier review of Island View. I was hoping that it was just one bad experience. It wasn't...and I wasn't!
This review is just my opinion. But it is based on more than one visit, or just occasional visits. Take it for what it is. If you're thinking of visiting, do so. Form your own opinion. If you have a better experience, I think that's a good thing. It may mean Island View is listening to its guests.
As it stands, my plan for 2013 is to use my hotel comps at Island View and gamble in Biloxi. The rooms aren't bad when they're clean. I know that they've been shampooing the carpet more. I've seen it, and one night my floor was a little damp at check-in. This visit I was thankful my momma taught me to never sit on public toilets without cleaning or covering. I could tell the seat hadn't been cleaned and when I took a few tissues and wiped it, the tissues were brown. My advice is to bring Clorox wipes, if you can.
Having said that, I can say that it appears the staff is working on the overall cleanliness of the hotel. The halls don't smell as smoky or musty as they once did. They could probably focus more on dusting, cleaning the grout in the bathrooms, and knowing when to throw out the rubber mats for the tubs and the pillow shams. On a good note, the check-in staff is friendly and courteous, and really go out of the way to be helpful.
One more point here - if you use the valet service, you may want to ask your valet to handle your vehicle or rental with care. Two weeks ago, someone pulled out in front me driving like an idiot. Turns out it was one of the female valets in someone's practically new car. I've sat outside on occasion to get away from the smoke in the casino and I can tell you that some guests wouldn't be pleased with how their vehicles are being driven.
My second beef during this visit was the buffet. Someone should be taken behind the shed and spanked for allowing some of those crab legs to be served. A few of us were standing in line waiting for them to fill the pans when someone's little girl yelled out, "Why are those crab dirty?" It was funny to hear that coming from a child. It was not so funny that she was telling the truth. I guess they figured fewer guests during the pre-Christmas holiday justified the lack in food quality.
Finally, I still believe the slots are way too tight. I play slots even though I know the odds are in the casino's favor and there's no such thing as an almost jackpot. I know spins are random. But I also know that the casino can control looseness. Some of the machines here should be thrown out because it appears no one has a chance at getting even a small return. If some of the casino's employees think the machines are too tight, you know you've got issues.
The place is becoming depressing. And again, I don't base this on one visit or an occasional visit. I love to play and just get away, but I would like to see or hear more winning including for myself. More importantly, I would just like for the freeplay and my money to last longer. The truth is without the promotions, Island View would probably be in trouble. I'm noticing the weekend crowds are getting thinner.
Months ago, I would have to wait to play certain machines. Now you can go to some parts of the casino, and absolutely no one is playing in the area. You go to other areas and players are swearing and complaining. Get on the elevator at the end of the night and it's even worse. Yes, gambling is a gamble. I, and obviously a number of others, just believe it should be a fair gamble.
The last point I want to make is this - after my last review I noticed that my Guest Host suddenly stopped visiting me at my machines. It was so obvious that I found it hilarious. It worked out in my favor though since I find them to be annoying at times. If I need something, I'll let you know. I'm spending my money here so my point is not to knock them, but to hopefully make them better by giving an honest opinion.
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- Also Known As:
- Island View Hotel Gulfport
- Island View Gulfport