My wife and I have stayed at this property several times in the past when it was the Grand Casino Oasis Resort (Pre-Katrina), so we decided to give the new owners a try as the Island View Casino Resort. We booked our room 2 months in advance for a non-smoking jacuzzi suite with a gulf view. I even received an email confirmation from the hotel with my exact information. When we arrived at the hote, they made us wait over an hour to check in because they had "over-booked" on non-smoking jacuzzi suites for that weekend. HOW DO YOU OVERBOOK A HOTEL!!? Once they finally checked us in, the woman at the front desk said she was sorry for the wait, but that she had finally gotten us the room that we requested. WRONG! The room was a smoking room with a view of the casino roof. When I complained, she said that was the best she could do on short notice. I became even more angry since I did make a reservation 2 months prior--but my anger didn't seem to matter to her. I had to beg for a comp for a buffet dinner--and when we checked out on Sunday, the comp had not been charged back off of our bill. The moral of this story.....The Island View Casino Resort is trying to be upscale like the Beau Rivage in Biloxi, but they aren't even close. If you are traveling in the Biloxi/Gulfport area, DO NOT STAY AT THE ISLAND VIEW CASINO IN GULFPORT. The Beau Rivage is the "Crown Jewel" of the Mississippi Coast.
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- Also Known As:
- Island View Hotel Gulfport
- Island View Gulfport