Good Day, I am in the US Army. I had to overnight in Gulfport, MS due to weather. I enjoyed staying at the hotel and nice facility. However, I did not obtain a receipt and called the reception desk where I encounter BETH with the worst hospitality/customer service. When I asked to recieve my receipt via email and she sternly relpied there is nothing that she can do to assist me. When I asked for a supervisor or manager she stated that there is no one above her. I aked her for an employee number and she stated she do not have one and hanged the phone up in my ear. When I called her back, she stated that I threatened her. I said BETH I am on speaker phone with two other co-workers. She replied I don't care whoses on the phone with you.
Disgruntle Hotel Guest
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- Also Known As:
- Sun Suites Gulfport Airport Hotel Gulfport
- Sun Hotel Gulfport Airport