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“Hilton Garden Inn - Gulfport, MS” 4 of 5 bubbles
Review of Hilton Garden Inn Gulfport Airport

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Hilton Garden Inn Gulfport Airport
Ranked #2 of 28 Hotels in Gulfport
Certificate of Excellence
Burgaw, United States
Level Contributor
7 reviews
7 hotel reviews
“Hilton Garden Inn - Gulfport, MS”
4 of 5 bubbles Reviewed May 7, 2013

I stayed at HGI-Gulfport from April 30- May 3, 2013 while on business in the area. I have stayed at this property before and am usually pleased with the overall experience. This stay was the first time that I encountered a problem. (The heating/AC unit was not holding a steady room temperature.) I contacted the front desk and asked for maintenance to troubleshoot the unit while I was out for the day. I returned to my room in the evening and noticed a marked change. I appreciate the quick service to ensure that my experience was comfortable. I plan to stay at the property in June. I feel confident that the hotel will meet my needs.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert M J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPTAPGM, General Manager at Hilton Garden Inn Gulfport Airport, responded to this review, May 15, 2013
Thank you for being a return guest and for taking the time to review your recent stay with us on TripAdvisor. I am so sorry that you had an issue with the AC unit but I am happy to hear that our team fixed the problem to your satisfaction.

We will see you back in June and if there is anything we can do to make your stay more comfortable please do not hesitate to let us know.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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565 reviews from our community

Traveler rating
    382
    120
    46
    11
    6
See reviews for
124
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Arabic first
  • English first
  • Any
English first
Ulladulla, Australia
Level Contributor
49 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

Modern building and facilities, not as personable as a B n B but that's not what they are. Easy cheap parking and friendly staff. Right on the river and 10 minutes to the city. We'd stay here again in fact we are. When booking a queen room ask for a queen bed, some of the disabled adapted rooms only have a double bed, but very comfortable nonetheless.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurel, Mississippi
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 5, 2013

I usually prefer Hampton Inn because of the free breakfast. The Hilton Garden Inn gives the option of purchasing a meal. It was nice. The service was excellent, and the personnel went out of their way to help.

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marmiemommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 2, 2013

The hotel, even though it is very convenient to the airport, is good for a bite to eat and a drink but as far as sleep - the beds and pillows are uncomfortable and it is very noisy when plane sare landing and taking off.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GPTAPGM, General Manager at Hilton Garden Inn Gulfport Airport, responded to this review, May 23, 2013
Thank you for taking the time to let us know about your recent experience at our hotel. We at take a great deal of pride in meeting our customer’s expectations and are disappointed anytime we fall short of that goal. Your input and concerns are appreciated.

Again, thank you for taking the time to bring this matter to our attention. We value your business and will continue to work hard to exceed your expectations.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed April 29, 2013

This hotel has all of the typical features one associates with the Hilton Garden Inn brand but is starting to show some age. The carpets were slightly worn and the specific room I was staying in had a slightly musty odor. It wasn't strong enough to notify the front desk and I wouldn't hesitate to stay at this property again but I felt it useful to share. Other than that, the staff were friendly and the location is good for business travelers.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mvbruner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meridian, MS, United States
1 review
5 of 5 bubbles Reviewed April 29, 2013

Ambience is this Inn is above average due to friendliness of staff and their ability to translate this quality into tangible superior service. Minor glitch in the restaurant operation is basically insignificant. Staff made MS Gulf Coast Honor Flight attendees feel especially welcom.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Henry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cocoa Beach, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 24, 2013

Everything at the HGI in Gulfport, MS was first rate from the welcome upon arrival to the Hilton Honors gift to the adjustable bed to the outstanding made to order breakfast. The room was clean and quiet. the location has easy access to multiple locations in the Gulfport area (outlet mall, casino, beach, multiple restaurants)

  • Stayed April 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Gulfport Airport

Property: Hilton Garden Inn Gulfport Airport
Address: 14108 Airport Rd, Gulfport, MS 39503-4700
Phone Number:
Location: United States > Mississippi > Gulfport
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Gulfport
#1 Family Hotel in Gulfport
#2 Best Value Hotel in Gulfport
#2 Romantic Hotel in Gulfport
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Gulfport Airport 3*
Number of rooms: 137
Official Description (provided by the hotel):
Located in Gulfport, just off of I-10 and US 49 on Airport Road. The Hilton Garden Inn Gulfport is minutes away from downtown, Industrial Seaway, Port of Gulfport, Crossroads Mall and Prime Outlets Gulfport, Gulfport Sportsplex, Gulfport Dragway, Harrison County Fairgrounds, 255th Air Control Squadron, Gulfport Seabee Base and Mississippi Beach. Convenient destination whether arriving by vehicle or from the Gulfport Biloxi International Airport. ... more   less 
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Also Known As:
Hilton Garden Inn Gulfport Airport Hotel Gulfport
Gulfport Hilton

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