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“A very nice stay”

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Holiday Inn Express Hotel & Suites Grenada
Ranked #4 of 13 Hotels in Grenada
Lookout Mountain, Georgia
Level 5 Contributor
73 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“A very nice stay”
Reviewed March 7, 2013

I started out across the street at the Hampton Inn, and the front desk clerk was RUDE, and tried to over charge me for my room. I had stayed there 2 weeks prior, and wanted the rate that I got, she copped an attitude, and I left. The people at the Holiday Inn express were wonderful. I stayed 3 nights, and didn't have 1 single problem. breakfast was good, good restaurants within walking distance. The bedding really stood out, and the SIZE of the room !
I'll be staying here in 6 months when I come back thru.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glenn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
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English first
Bartlett, Tennessee
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 1, 2013 via mobile

Conveniently located off I-59, this was a nice hotel with quiet rooms, free internet (wired and wireless), free hot breakfast and about $30 cheaper than the hotels around Memphis. The staff was also very friendly and the hotel well-kept and clean.

Stayed December 2012, traveled with family
Helpful?
2 Thank n8vchzhd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wende S, General Manager at Holiday Inn Express Hotel & Suites Grenada, responded to this review, January 29, 2013
Thank you for your recent review of our hotel. We are delighted you enjoyed your stay with us! Our goal is to ensure all of our guests enjoy their stay with us! We appreciate your business and look forward to seeing you in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississippi USA
Level 5 Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 7, 2012

I had to stay here one night on my way back from a job in Wyoming. My car acted up while passing through the town where this hotel is located. The hotel itself was just fine, like most of the HIEs that I've stayed at. What made the difference at this particular HIE was the staff. The manager and front desk clerk were very understanding about my situation and gave me a great rate for the night. The breakfast the next morning was hot and plentiful, and the staff was once again pleasant and freindly. Like I said, The hotel was clean and quiet as I have come to expect from an HIE but the staff really shined at this one. I'd stay there anyday.:)

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Justbutterbean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wende S, General Manager at Holiday Inn Express Hotel & Suites Grenada, responded to this review, January 29, 2013
Thank You for choosing the Holiday Inn Express in Grenada,MS. We are delighted you found your stay wonderful! Our main goal is to make sure that all of our guest have a great stay with us! We want every guest to feel like they are at home! Please come back soon and visit if you are ever in the area! Again, thank you for choosing Holiday Inn Express in Grenada,MS.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson
Level 4 Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 8, 2012

I stayed here for one night for business and if I had stayed in the area longer would have requested a different room. I arrived late in the evening and had settled in before I found the issues. Stayed in a king bed room with couch, chair etc. I think this was a suite but normally a suite is two rooms in other HIE. It looks like this was another hotel converted to a HIE.
Ok. Complainants:
Went to room and it was a bit chilly so turned on heat. Heat was controlled by unit on wall not on the window unit itself. Something smelt burnt after a few minutes but just thought it was just the unit getting used to heat. After awhile noticed no heat was coming out unit just cool air. Tried several times to get heat to come out but no go. It was late so didn't fool with calling up front. I put my jacket on and dealt with it. Since I was a priority club member I got a snack of Doritos and cookies. The Doritos must have been a year old because they were really stale and guy next door blew my ears off with the snoring. Woke up and went to take shower and pulled the little thing to start the shower and it pulled right off. So no shower. I did call the front desk and report this. The heat did return that morning but was not very good. Oh and the one elevator they have is really slow.
The compliments:
The bed was really comfy and the staff super nice. Breakfast was good. Location was great.
Would I stay here again. Yes but just for the points.

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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crwchief6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gig Harbor, Washington
Level 6 Contributor
101 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 3, 2012

The Holiday Inn Express & Suites in Grenada was clean, comfortable and so friendly from the time of check in to when we checked out. Two nights here to meet cousins we found only a year ago. We checked in a little early and the gal at the desk asked if it would be OK that we had a suite since the rooms weren't cleaned yet and at a very reasonable price, Worked out perfect for us to have visitors in our room and not have to use the lobby. A large room with a comfortable bed, 2 desks, new sofa and large chair. Plenty of room in the bathroom to lay our all our "stuff". Breakfast was adequate and much like all hotel faire. Not really a complaint but at every hotel we left when we asked to buy a bottle of water or 2 since the weather was so hot we were given then at no charge. At this hotel we were charged $2.00 for the 2. All this said we felt that the $100.00 a night for the rooms we had were more than worth it. We will stay there again if in the area.

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
Thank loanne55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NE Missouri
Level 5 Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 25, 2012

The hotel was nice, clean, and comfortable and offered a nice breakfast. Our only disappointment was that after a long day of driving on this, our first day of vacation, the pool closed at 8 p.m. We have just experienced the hottest summer for many years and so looked forward to a cool swim after a long day of travel. We only checked in a few minutes before 8:00 so were out of luck as far as a dip in the pool. The desk clerk was very nice and apologetic and explained they closed so early for insurance purposes. I would recommend this hotel to others, just don't check in with the hopes of an evening swim.

  • Stayed July 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank MIZ-ZOUFarmers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level 5 Contributor
96 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 25, 2012

We stopped here on our way to Fort Morgan and were very disappointed! We had booked a 2 queen bed room and when we arrived they gave us a king size bed! With a family of four it is a little hard to all sleep in a king size bed after a long drive! We showed the front desk clerk our confirmation but were told sorry but when you do it online it doesnt let the hotel know what kind of room you reserved! We have stayed in many hotels over the years and this was a first for me! Why allow someone to reserve a room online and then tell them sorry we didn't know what kind of room you needed so we gave you a king size room and by the way we are all booked so that all we have! She told us all other hotels were booked so we really had no choice and that we would have to pay for a roll away! After one call we found another hotel but went to tell them and they gave us a cheap rate and a roll away! Only reason it didn't get a worse rating was because of this!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grate1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Grenada

Property: Holiday Inn Express Hotel & Suites Grenada
Address: 1540 Sunset Dr, Grenada, MS 38901-4507
Phone Number:
Location: United States > Mississippi > Grenada
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 13 Hotels in Grenada
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Grenada 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites in Grenada, Mississippi is conveniently located half-way between Memphis, Tennessee and Jackson, Mississippi. It is also a mid-point between St. Louis, Missouri and New Orleans, Louisiana. The Holiday Inn Express Hotel & Suites in Grenada, Mississippi offers easy access from I-55 with close proximity to Grenada Lake, Grenada airport, and the Industrial Park - home to Bowater, Heatcraft, Advanced Distributor Products, and Sealed Air. Mississippi State University is 81 miles away, and Ole Miss is within 60 miles. Holmes Community College, Grenada Lake Medical Center, and Camp McCain Training Site are all nearby the hotel. There are restaurants, shops, and places for entertainment and recreation within 1 mile of the hotel, and several are within walking distance The Holiday Inn Express Hotel & Suites in Grenada,Mississippi has a quiet business center, that offers hi-speed Internet throughout the property. There are two meeting facilities on site, work desks in all king-bedded rooms, and 21 king suites for extra spacious comfort. The Holiday Inn Express Hotel & Suites in Grenada, Mississippi has a large fitness room, an outdoor pool (seasonal), microwaves and refrigerators in every room, dishes and dining table in the king suites, and a guest laundry facility. The hotel offers a complimentary hot Express Start Breakfast every morning. The hotel front desk staff will be more than happy to answer any questions you may have about the area. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Grenada
Holiday Inn Grenada
Grenada Holiday Inn

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