Bottom line is that this resort needs some serious upgrades, the most important being the rock hard mattresses. The GOOD NEWS is that they are upgrading AND the resort really has a ton of potential. They should have spent the $$ on the beds and not the couches, but people see the couches first. The list of stuff that went wrong is too long to put here, but I wouldnt knock this resort off the list. It is liveable and the location is quiet and if you get a view over the golf course, actually beautiful. It is close to the 10 freeway so easy to get around and there is TONS of dining in the area. Mobile is less than an hour to the east. The beaches just over an hour. Dauphine and Orange beach being the highlights. (Water is clearer in Orange). The NASA facility is an hour to the west and New Orleans a half an hour past that. Tons to do and see. Lots of friendly people. The resort staff is friendly, but didnt actually do anything to solve our circumstances, so I would guess a bigger company owns it and they are just caretakers.