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Holiday Inn Express Hotel & Suites Jackson - Flowood
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Reviews (112)
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All reviewscinnamon rollsstayed herefront deskroom was cleanconference centerchain of hotelsshopping and restaurantsyogurtbiscuits gravygreat rooma nice place to staycheck in was a breezecoffee potplenty of parkingstaff was very friendlyquick checkfamily reunion
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81 - 86 of 112 reviews
Reviewed July 26, 2013

Clean hotel with a friendly staff. The rooms where up the Holiday Inn standard. Breakfast was average. Near shopping and great places to eat. Overall a great value and nice location. We would stay here again and would recommend it to others.

  • Stayed: July 2013, traveled with friends
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1  Thank BSCC11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

There was a leak in the wall that they finally admitted to the following day after they tried to accuse us of spilling something. An a/c drain from the 2nd floor soaked my room. Their maintenance guy found the leak and was apologetic. All of our clothes were soaking wet. We had to move rooms and wash and dry all of our clothes.

  • Stayed: June 2013
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Thank WorldsBestDad5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Jackson - Flowood, responded to this reviewResponded July 30, 2013

Dear WorldsBestDad5,

Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect.

I am truly sorry about the troubles you had during your stay. Please accept our sincerest apologies for the inconvenience caused by the air conditioning system and for any dissatisfaction you may have had.

The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Dhan M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2013

The hotel staff was friendly upon checkin. The pool was outside and extremely well kept. The room was clean almost spotless. We were there for one night and enjoyed the stop.

We did stay on the 2nd floor above the entrance doors so we had to keep our blinds closed because of the privacy.

The location is perfect with shopping and restaurants within walking distance.

  • Stayed: June 2013, traveled with family
    • Value
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Thank LeePartyofFour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2013

We came to town for a family wedding. The front desk team was very friendly during our check-in. When we got into our room, we were pleased to find there was a microwave and mini-refrigerator there. The room was clean and modern. We were a little disappointed that there was no closet, but instead had to hang our clothes on an exterior rod.

Breakfast was nice with a decent selection of foods. The breakfast staff was very friendly and eager to assist. Although we were not able to take advantage of it, we heard there was a nightly offering of beer/wine from 5-7PM. Be sure to ask about this.

Overall, we were pleased with our experience for the price we paid.

Stayed: June 2013, traveled with family
1  Thank bscotthome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2013 via mobile

Stopped in for a quick weekend with relatives. Great location, nice room, accomadating staff. I would stay there again. My only complaint is that the breakfast is a all reheated frozen items. But what do you expect for free.

  • Stayed: May 2013
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2  Thank Cajun16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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