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“Wonderful experience”
Review of Quality Inn

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Quality Inn
Ranked #6 of 14 Hotels in Columbus
Rosepine, Louisiana, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful experience”
Reviewed June 3, 2013

The staff was polite, helpful and took care of all our needs. We requested a first floor room with parking nearby and the young gentleman made every effort to make sure we were please with our room. The rooms were nice and clean. I would definitely recommend this place to friends. H. Keel and L. Perkins.

Room Tip: No restaurant, but a really good hot breakfast included in your stay.
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LaVena P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy P, General Manager at Quality Inn, responded to this review, June 10, 2013
On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your positive review.

We are committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,
Cindy Putnam
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
    64
    37
    11
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    3
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Scott, Arkansas, United States
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 11, 2013

We were in Columbus for my brother's funeral. I had called ahead and made a reservation for a room for 3 days. I asked the young man on the phone about the pet policy, and he replied they were "pet friendly" and it wouldnt be a problem. Due to the unexpected nature of our trip to Columbus, we couldnt find a pet sitter on such short notice. I also asked for a first floor king size handicap accessible room and was told it wouldnt be a problem. When we got to Columbus, all that was left was a double on the second floor, no elevator. The clerk said they could put us in a first floor king the next day and he would notify the manager upon the shift change. Long story short..the manager knew nothing about it, and also charged us 25 dollars for the small cocker spaniels we had with us for the first night, and another 25 when we finally did get into the king size room the next day. At no time were we told of the pet charge in my initial phone call to make the reservation. The manager said I "should have been told" about the charge. I wasnt. I was charged the pet fee twice because we had 2 different rooms. It wasnt our doing with having our reservation not being as we told it would be. They also did not honor the AAA or AARP or retired military discount we have as I told them up front when I made the reservation. I didnt find this out until we checked out and got the receipt. The manager wasnt in at that time and the very nice young lady at the desk wasnt authorized to override the charges on the bill.
Other than the above issues, the hotel was nice for the time we were there. The parking area was clogged due to a fishing tournament and local graduations taking place in the area. Other than that, the rooms were clean, the breakfast was decent, and personnel very pleasant and concerned with my family's loss. I would stay there again, but only if I knew all the information provided was distinct and clear, and there was communication between the staff as it should be.

  • Stayed May 2013, traveled with family
    • Value
    • Location
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Helpful?
3 Thank Mick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Level 6 Contributor
241 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed April 18, 2013

We stayed here last year and returned due to our positive experience. The rooms are showing a little more wear and tear than I remembered ... but a year has passed. But the service continues to be over the top. Every employee is terrific ... front desk, breakfast attendants, housekeepers. It is so spotless that you cannot even find a cigarette butt in the parking lot.

Popcorn and cookies at check in are another plus. And, by the way, the price is right.

  • Stayed November 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri, United States
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 31, 2013 via mobile

The rooms are small and dark. Old building with rooms opening outside. Bathroom needs some work. The breakfast was ok but lady in charge was so nice and on top of it...clean breakfast area. Maid was very nice and gave us everything we needed.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CLM6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 27, 2013 via mobile

I was in Columbus,MS area for business for two weeks. Very clean, very safe, good hot breakfast and neither the sink or tub retained water.

Good desk to work at with plenty of plug-ins. Small fridge with working small freezer and good microwave.

Bed was clean and comfortable with plenty of pillows. Extra sitting chair and hassock to sit in to watch flat screen TV.

Staff was very friendly from front desk to housekeeping to breakfast staff. I had to stay over Christmas and staff was very cordial.

I would highly recommend and I think this place rivals the Holiday Inn next door.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kirka2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane
Level 5 Contributor
59 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 19, 2012 via mobile

My wife and I stayed here for 4 nights when we first got to Columbus. The staff was super friendly and offered free smacks at night after 5 pm. The compimentary, continental breakfast was better than I've seen at other, more upscale hotels. It had pastries, muffins, toast, eggs, sausage, coffee, juice, cereal, boiled eggs, and yogurt.
Very clean and comfortable and the prices were nice. Would stay here again.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J1_C1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level 4 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 19, 2012 via mobile

I came into town for a program at Mississippi State and it was game weekend...most people want you to book 2 days at outrageous prices, but I found the Best kept Secret..Quality Inn Columbus, which is about 20 minutes from the college. Customer service was great and the rooms are nice

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GwenAnita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 1210 US 45 North, Columbus, MS 39705 (Formerly Comfort Inn)
Phone Number:
Location: United States > Mississippi > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 14 Hotels in Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 106
Reservation Options:
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