Upon arrival, there was a mix up with rooms. Teenager/college student was working the front desk. I switched rooms with an older couple who wanted a smoking room. I did not want a smoking room. The manager, wearing pink shirts were not the nicer part of the employee group. They walk around like they are better than the other employees. The housekeeping staff & breakfast staff were wonderful. There is coffee, appetizers & cookies through the day/evening. Really nice property could be better, if you work on the management attitudes. Property is priced higher than all other hotels in the city. Price will keep the undesirables away.
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- Also Known As:
- Hampton Inn Cleveland Hotel Cleveland
- Cleveland Hampton Inn