I was hoping to put a great review here as we were expecting this to be one of the nicest places to stay on our trip through the Southern states, but unfortunately it turned out to be a very dissapointing experience. We had booked a shack 2 months in advance but despite several happy promising confirmation emails, upon arrival we were quite bluntly told by the girl at reception the shack was not available due to renovations. So, she told us, we got a shack for 1 night and were supposed to move to a bin the next day. That was not what we had booked so we explained we were a bit surprised and we weren't so happy about it. She did not really seem to understand (or care about) our feelings, the place was full she said, nothing she could do. It wasn't their fault, after all, that the renovations were unfinished.
We had booked the shack for 2 nights so were looking forward to relax and sit on the veranda the next day but that experience was ruined instantly as we were told to check out by 11 AM the next morning.
The next day we went back to reception hoping the owner would be a bit more understanding and helpful as it's just not nice when you arrive somewhere, you've booked something a while ago and then you get something totally different than what you've booked, with no advance notice whatsoever.
Nothing of that. We felt there was very little understanding, hardly any apologies (you know, just say sorry and offer 6 beers, I mean that would have made the world difference already).
Again we were told no shacks available, we could get a discount and move to a bin, or check out. We decided to take the discount and move to a bin, as we wanted to explore Clarksdale.
Fair enough, we got a nice discount. But it wasn't about the money, really. The experience had been spoilt already.
It's a real shame as the place itself is very cool. It's a great concept and they seem to have invested a lot to make it the place it is now. The shacks are great. Very interesting. But unfortunately it happens with these sort of places; great idea, great concept, and then sometimes they become a victim of their own success. It doesn't really matter how friendly are unfriendly your are, as people will come anyway. That's the feeling we are left with. Too bad.
Other than that, Clarksdale was absolutely fantastic and definitely one of the highlights of our trip.The Delta blues museum is truly special, and after a bad start that day we heard there was music in Red's that night so off we went. It was absolutely fantastic!! To see the old blues men playing there was very special and something we will never forget. So I will keep that in my memories of Clarksdale.
- Official Description (provided by the hotel):
- A unique B&B (bed & beer) comprised of restored sharecroppers' cabins, dedicated to the Mississippi Delta blues. ... more less
- Also Known As:
- Shack Up Hotel Clarksdale